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From the list: Front Desk Support

✔ GHL Contact List

Ivonne A. added this on Oct 13, 2023
Completed Oct 23, 2023 by Ivonne A.

Assigned to: Isaac K. Ivonne A.
Notes: Isaac can you please check this client's GHL account. We recently imported a list that we had to remove because it contained a very high rate of wrong contacts (landline numbers and outdated URLs). However we did send out the past text blast using that list. The client received a lot of STOPS because of this, but they were also able to send out some from that list that appeared okay. Is there any way to retain the contacts that did receive the text message successfully from this bad list?

Paige FYI

Comments & Events

Isaac Klausnser

Ivonne

- OK. Can you please share the text blast name in which you want me to find out the leads that received the text successfully?

(landline numbers and outdated URLs)

Also can you please explain more on what you mean by outdated URLs here in your message?

Oct 14, 2023 at 2:19 AM Notified 2 people

Ivonne Ackerman

Isaac

the last list we added to North Shore was a list that was filled with landline numbers and not valid email addresses. Also, that list caused the client to receive a lot of "Stops." They want to know if they can retain the contacts from that list that did go through.
The text blast was called:
October TB 2023

Oct 14, 2023 at 6:31 AM Notified 2 people

Isaac Klausnser

Ivonne

- OK. Thank you for sharing the details.

Below file contains the list of the the contacts that successfully received the text in this text blast.

October TB - 2023_success.csv 452 KB • Download

Oct 16, 2023 at 10:22 AM Notified 2 people

Ivonne Ackerman

Isaac

thank you! Can you update this list so the next time we send this out, it will be to this list? How many contacts is this?

Oct 17, 2023 at 3:15 AM Notified 3 people

Isaac Klausnser

Ivonne

- Total contacts in this list are 4327.

By UPDATE. Do you mean IMPORT?

Oct 17, 2023 at 3:45 AM Notified 3 people

Ivonne Ackerman

Isaac

I mean, what should we do on our end to make sure the list we send their next text blast goes out to these 4327 contacts?

Oct 17, 2023 at 7:16 AM Notified 3 people

Isaac Klausnser

Ivonne

- We import them in their GHL and add a custom tag and then when adding the leads to the new text blast use this tag to filter the leads.

Oct 17, 2023 at 7:24 AM Notified 3 people

Ivonne Ackerman

Isaac

so what happened this last text blast was we added the new list (which you added). Is there a way to know which of the contacts from that new list received the text blast successfully. I think the list was called Demographics.

Oct 20, 2023 at 9:07 PM Notified 3 people

Isaac Klausnser

Ivonne

- Please share the campaign name. I am not seeing any campaign that ran last week in this client's text blast account.

Screenshot 2023-10-21 at 11.58.34 AM.png 63.4 KB • Download

Oct 21, 2023 at 6:28 AM Notified 3 people

Ivonne Ackerman

Isaac

it's the same campaign we've been speaking about: October TB 2023

You uploaded a list to their GHL called Demographics a few weeks ago. I would like to know how many contacts from that list were sent the text blast successfully. Is the list still there? And if so, I only want to retain the contacts that were sent the text blast successfully. I would like to delete all the other contacts.

thank you!

Oct 21, 2023 at 10:00 PM Notified 3 people

Isaac Klausnser

Ivonne

- Please let me know if you need any further help on this task. Thank you.

no closing,

thanks!

Oct 23, 2023 at 8:01 AM Notified 3 people

Ivonne Ackerman completed this to-do.

Oct 23, 2023 at 6:55 PM