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Off Hours automated text response

Assigned to
Emily, Medstar Emily Isaac Klausnser, Medstar Isaac K.
Due on
Notes
Hi Emily, Medstar Emily the office needs an automated text response that sends a booking link to clients who call during off hours. How long of a turn around is this task typically?  Thank you!

Comments & Events

Emily, Medstar
Paige Montgomery, Client Success Manager at Medstar Paige  this doesn't take long. We will just need the booking link they would like us to use 
Emily, Medstar
Hannah, Client Success Manager at Medstar Hannah can you please write an after-hours text template for this clients GHL?

Here is their booking link that they would like to be included: https://nsmedicalwellness.myaestheticrecord.com/online-booking

Here are their hours as well incase this is helpful: 

HOURS:
Mon & Fri 8:30AM – 4:30PM
Tues 8:30AM – 6:00PM
Wed & Thurs 8:30AM – 7:00PM

Let me know if you have any questions, thanks! 
Hannah, Client Success Manager at Medstar
Emily, Medstar Emily Paige Montgomery, Client Success Manager at Medstar Paige -

Option 1:
Hello {{contact.first_name}}, thanks for contacting North Shorth Medical Wellness. Our office is currently closed.

To schedule an appointment, please visit our booking page: https://nsmedicalwellness.myaestheticrecord.com/online-booking

We'll get back to you during our regular hours.

Option 2:
Hello {{contact.first_name}}, thanks for contacting North Shorth Medical Wellness. Our office is currently closed.

To schedule an appointment, please visit our booking page: https://nsmedicalwellness.myaestheticrecord.com/online-booking

Check out our business hours below:
  • Monday & Friday: 8:30 AM – 4:30 PM
  • Tuesday: 8:30 AM – 6:00 PM
  • Wednesday & Thursday: 8:30 AM – 7:00 PM
We appreciate your interest and will respond soon.
Emily, Medstar thank you!!
Emily, Medstar
Isaac Klausnser, Medstar Isaac I added an after hours text template for this client. Can you please connect so it goes out if anybody tries contacting them after hours?

Please see their hours below: 

  • Monday & Friday: 8:30 AM – 4:30 PM
  • Tuesday: 8:30 AM – 6:00 PM
  • Wednesday & Thursday: 8:30 AM – 7:00 PM\

Let me know if you have any questions, thanks! 
Isaac Klausnser, Medstar
Emily, Medstar Emily - Sure. Will setup.
Isaac Klausnser, Medstar
Emily, Medstar Emily - DONE
Emily, Medstar thank you!!
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.
Paige Montgomery, Client Success Manager at Medstar
Paige Montgomery re-opened this to-do.
Paige Montgomery, Client Success Manager at Medstar
Isaac Klausnser, Medstar Isaac Upon review, can you please add on all day Saturday and Sunday to this after-hours workflow. 
Also, can you update the working hours as M-F 8:30am- 5:30pm Thank you!
Isaac Klausnser, Medstar
Paige Montgomery, Client Success Manager at Medstar Paige - OK. Will check and update.
Paige Montgomery, Client Success Manager at Medstar Thank you!
Isaac Klausnser, Medstar
Paige Montgomery, Client Success Manager at Medstar Paige - This has been done now.
Paige Montgomery, Client Success Manager at Medstar
Thank you! Isaac Klausnser, Medstar Isaac  
Paige Montgomery, Client Success Manager at Medstar
Paige Montgomery completed this to-do.