Basecamp Export

From the list: Website Development

✔ Contact page issue

Hector M. added this on Oct 11, 2020
Completed Dec 13, 2020 by Hector M.

Assigned to: Isaac K. Selena V.
Notes: Isaac I am not sure if you are around today so just in case,
Selena if you are, can you please take care of this?

The doctor just sent me an email that there is a routing issue he is upset about.
On the
https://betterbodymd.com/contact/ form, when we fill it out contact form,
we are taken to a completely different client - BODY REFLECTIONS -

Not sure how this happened but please fix this as soon as possible.
Thanks.

Comments & Events

Hector Mota, Operations Manager

This is the wrong confirmation page -

image.png 378 KB • Download

Oct 11, 2020 at 4:41 PM Notified 2 people

Selena Vujatov

Hector

I just changed content on that confirmation page.

Oct 11, 2020 at 7:32 PM Notified 2 people

Hector Mota, Operations Manager

Selena thank you for fixing this..
The doctor is upset as you can imagine.
What about the phone you have posted there - (703) 691-5628?
Where did you get that number from?
I believe it should be = (703) 687-3601

Once again, thank you for fixing this today on a Sunday.
You are awesome!!

Oct 11, 2020 at 7:42 PM Notified 2 people

Selena Vujatov

I just checked other confirmation pages, and this one has 555-555-555 as contact number: https://betterbodymd.com/c/vanquish-fat-reduction-somers/
I will change it right away.

I found that number on the contact page: https://betterbodymd.com/contact/

And now I see that the number in nav bar is
(703) 936-2791

Yes, I only can imagine the doctor's reaction

Hector

Oct 11, 2020 at 7:47 PM Notified 2 people

Hector Mota, Operations Manager

Good morning Selena.
Thanks for finding another one and fixing the other pages.
I added the Javasnippet from Callrail to this site which explains the
numbers changing.
I will check the site again today to make sure we have no more issues.
Thanks again.

Oct 12, 2020 at 11:49 AM Notified 2 people

Selena Vujatov

Good morning Hector,

that explains a lot, I was so confused about those numbers, for a moment I thought I was crazy

Oct 12, 2020 at 12:09 PM Notified 2 people

Hector Mota, Operations Manager

Yes, the swap target is always an issue that makes even clients send us emails about their number being wrong.

I tried reloading the page several times to see it. (that's how you can tell the number changing)
But all is good now. I will keep checking and will let you know if I find anything else that needs fixing.
Thanks again Selena.

Oct 12, 2020 at 2:49 PM Notified 2 people

Hector Mota completed this to-do.

Dec 13, 2020 at 3:50 PM