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NU IMAGE NJ

https://nuimagenj.com/
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, Medstar
From the list: NU Image

✔ Call Audit

Chris Z. added this on
Completed by whitney.zelig@gmail.com
Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
I sent you access to their new call software

Comments & Events

Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
I got it. I have also updated the client's spreadsheet as well as our CallRail logins sheet. 
Thank you. 
Notified 1 person
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Listening to calls from them now. Finding a lot of issues for you to report back to them. 

  • Staff does not seem to be ready or willing to promote Coolsculpting as they do other services. 
  • Also, spa has a large number of Spanish speaking callers requesting info on Coolsculpting. But most of the time, no one is available to speak to  them or explain the procedure. 
Notified 2 people
Chris Zelig, Medstar Chris Zelig
Thx man. Email me report when finished 
Notified 2 people
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
hey Hector Mota, Operations Manager at Medstar Hector can you tag Melissa Neil, Medstar Melissa and Christina Christina anytime we do a secret shop/ call report, as they are learning that part of the business too!

Ladies- Hector is the BEST at these reports, and can answer any questions you might have. 
Hector Mota, Operations Manager at Medstar Than you. 😊
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Will do Whitney. 
Christina yaay! TY :)
Notified 4 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com , Chris Zelig, Medstar Chris here is the final report of Nu Image Med Spa.
Found numerous problems that you both need to bring to the client's attention. I am uploading the Word doc here, to Google Docs and sending via email to you both.

Nu Image Med Spa NJ - LocaliQ Audit & Secret Shopper Results – July 17 to October 13.docx 27 KB • Download

https://docs.google.com/document/d/1NXo6sZOl5HN8gFYjwK5N8O209sXOm1DeHPzmI7i1xSc/edit?usp=sharing
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whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
sent to hendrick
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whitney.zelig@gmail.com, Medstar
whitney.zelig@gmail.com completed this to-do.