Nu Image Secret Shopper Leads Test

Website -https://nuimagenj.com/coolsculpting-nj/
Confirm - https://nuimagenj.com/ty/coolsculpting-nj/
Date: 10/14/19
Time: 10:01 AM

Name - Michael Rojas
Email - michael_0185@mail.com
Phone # - (201) 677-5371
Message - Wondering if this treatment can help remove extra belly fat in my stomach?

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I have added Christina to this Secret Shop leads test so she can see how the process works. 

Overall Secret Shopper Leads Tests Results:

Spa Response time: Phone call: Yes, call placed to lead 2 hours & 52 minutes later.

Spa Response time: Text Message: Yes, 2 hours and 54 minutes later.

Spa Response time: Voice Mail: None.

Spa Response time: Emails: Yes, email sent to the lead 2 minutes later.

Problems with form/button: NONE

Follow up Phone call: None thus far.

Follow up Phone Email: Yes, same day 2 hours, 51 minutes later.

Follow up Text Message: None

Due to this spa's great response time and slow season, I am not moving forward with the 2nd phase of calling them directly. I am done with this report and will submit it under the other ToDo.