NU IMAGE NJ

https://nuimagenj.com/

Secret Shop Leads Test

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Perform a 1st and 2nd phase Secret shop leads test on this client on Monday

Comments & Events

Hector Mota, Operations Manager at Medstar
Overall Secret Shopper Leads Tests Results:

Spa Response time: Phone call: Yes, call placed to lead 2 hours & 52 minutes later.

Spa Response time: Text Message: Yes, 2 hours and 54 minutes later.

Spa Response time: Voice Mail: None.

Spa Response time: Emails: Yes, email sent to the lead 2 minutes later.

Problems with form/button: NONE

Follow up Phone call: None thus far.

Follow up Phone Email: Yes, same day 2 hours, 51 minutes later.

Follow up Text Message: None
Hector Mota, Operations Manager at Medstar
Due to this spa's great response time and slow season, I am not moving forward with the 2nd phase of calling them directly. I am done with this report and will submit it under the other ToDo. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Chris Zelig, Medstar
Thanks man.