Thank you

Hector

 - I'll confirm

Shane.. what landing page are you referring to? I am seeing it still there... 

Isaac

can you please hlep? 

🚨 🚨 🚨  Help please! I think GTM was removed from the landing pages 🚨 🚨 🚨 

Thanks Shane.. I already took care of it..

Hector

 google payment issue

ok, thanks

Shane, it looks like the client has removed our access. I let Chris know. I will let you know what I find out. 

Hector

 I lost access to this account in Facebook

Vania

 I just paused click-to-call. This issue has been pervasive. I would just check his lead sheet. We have no way to report on phone calls from Facebook currently. 

hey

Shane

 I think this clients ad report had over reporting for July. He wants to now the real number

It's dynamically generated based on what the user searched for. No one sees this except for admins on the account

I'm so sorry to ask but how can I explain it to them?

the client is still confused though as to why the ad doesn't have a headline

Thank you!!

Jessica

 It's nothing to worry about. All is good here

Hi Ads Team Super Gurus..what is this, and how can we get it fixed? 

❤️

I took care of this already.. account is now verified.. 

Hector

 Google is paused because of ID verification. 

That's not good. I like it better when we have a record of it... 

It must have been Chris. I also didn't know or the client hah 

I captured the task on 4/13

Good question. I don't see a task for it. I believe someone asked me to do it on a call. 

Because I had no knowledge of that... I have updated the client's spreadsheet now

So who made the decision to go with a consolidated campaign

Shane

 ???

Hi team...one of the new "executives" made us take down the offers. I refused to take down the pop-ups though until the owner was made aware of the situation.

Chris

 may have spoken to them since this conversation but their team or owner still hasn't gotten back to me with a definite decision of how they want to proceed. 

I think this client made us take down the offers,

Vania

 ?

Ads are not off. They're consolidated into one campaign. 

Is there a reason all of the ads are off?

I am seeing the pop ups still working.... 

Shane

 the specials you have are correct...  
Emsculpt NEO - $600 off new client special
Emsella - $500 off new client special
Hydrafacial - $50 off new client special

Hector

can you please confirm this client's offers? They have all disappeared from the website: 

Emsculpt NEO: $600 off Package
Emsella: $500 Off for New Clients
Hydrafacial: New Client Special $50 Off
Laser Resurfacing: New Client Special: $100 Off

I'm reaching out

Hey

Hector

can you let

Vania

 know to contact matt 

Sydney

whitney.zelig@gmail.com

 payment issue on FB.. ads got turned off.. they owe money.. we need a new payment method again... 

I got a new CC from them. updated the payment method, got the ads back on... thank you VJ. 

They have an $828.65 balance. I made a $500 direct payment and it went through this morning. I will check back in about an hour to see if has posted to their account. 

Vania

 looping you in

on Google ads.. I tried to make a direct payment, it did not go through.. 

Sydney

whitney.zelig@gmail.com

I have a payment issue with this client. Optimum ABQ - Southwest W Oncology 234-814-0819

Yes LP for emsculpt, thanks

Sydney

 

Thanks so much, Shane! 

Sydney

 I'll text Lawrence and Jeremy for the bio and send to you

This is the LP for the Emsculpt, yes?

Yup!

Thank you

Shane

.

Sydney

 can you please task this out on BC3. We might need to reach out to optimum for a bio

LP feedback: 
- Try different models in the hero. 
- The phone number is not very visible on mobile and it's likely not getting a lot of clicks (which count as conversions) 
- The landing page needs more info about why a person should choose this practice. All of the info is about the service they're already searching for - nothing about what makes Optimum "the best" 
- It's hard to close the popup on mobile devices. I can only see 1/2 of the X because it is white text on a white background. This likely leads to people leaving the landing page immediately. 

I am seeing it fine now.. it looks like it is.. 

maybe it's resolved? 

Shane, I am seeing ZERO balance on this account and no issues.... you sure it is Optimum ABQ?\

Payment issue on Facebook

I agree. But it is a difficult task trying to appeal something when Google will not tell you what it is you are doing wrong. 

I'm not able to lift 100% of them, but this is way better than we were when this mess first started

Awesome Sauce... Nicely done Shane... 

yayyyy! nice work !

Suspension is lifted!!!

at least they did not say no.. thanks

they just asked for more time

good morning Shane. Thank you for the update. 

No resolution on suspension. Yesterday Google asked for 3 more days to review. 

whitney.zelig@gmail.com

- Thank you for confirming. DONE.

I don't think Isaac got to do the redirect yet. This may have happened for another reason since it is security related. 

can we redirect please

Isaac

 then?

Google Account suspended..

It shouldn't cause any issues. 

Then I do not think it will cause any issues... but with all the nonsense with Google lately.. who knows.. 

It's a permanent redirect i think- they had a print ad taken out that goes to that. 

What is going to be on that site that they want to redirect? I am seeing it parked now... it may depend on the content there.

whitney.zelig@gmail.com

- I don't see any way it would affect the ads but I would wait for

Shane

to confirm from his end.
Also is it a temporary or permanent redirect?

You guys we are live at optimumhuman.com . My question for

Isaac

and

Shane

is- Isaac, we need to redirect this url emsculptneonewmexico.com to optimumhuman.com- will this in any way affect the ads?