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This client is done, no longer a client. They need to stay paused unless otherwise notified.

Thank you

Hector

 Will meta campaigns stay paused, is this still a client? 

Noticed Chris paused Meta campaigns

There are no campaigns running from this account as it is suspended... 

It is disabled, but I can still access

Interesting- i thought their ad account was disabled- can you send screenshots please?

This is probably a dumb question, but I'm doing my weekly check in with the newer clients...is it normal that the only campaign we are running for them is "Neat and Clean Walk in Clinic"?

Thank you

We are working on this Nicol. 

Hector

, I've been watching this thread, does this still need attention? 

So it is not lifted? If no, please add back to the MCC and let me try again

Actually we have been able to get suspicious payments lifted Shane. Whitney did it. I believe I did as well... 

You said on 3/2

it is still showing up as suspended on my end

AM I missing something Shane ?? 

Oh, nice work

whitney.zelig@gmail.com

 

Is this still in our MCC? There might be something different I can try alongside our Google rep

Nicol, we are working on it.. this is sensitive issues so we need to take our time 

How would you like to proceed?

Actually we have been able to get suspicious payments lifted Shane. Whitney did it. I believe I did as well... 

Hector

 - been watching this one for updates, any resolution or movement fwd?  TY!

I don't think I have ever been able to get a suspicious payments suspension lifted. We usually just abandon the account don't we? 

Shane

do you mean for me to add manager@clickmogul.io  and then remove it from our MCC??

whitney.zelig@gmail.com

 unfortunately our Google rep has proven pretty useless with the suspension issue. I think we should remove from our MCC and start over. 

still trying to get them to book. Did they reply to your email yesterday?

Vania

Jessica

     making sure we have trained this client? 

I concur with Whitney.. bad comments is like bad publicity.. it is good 

Trying to moderate Facebook comments is an uphill battle.. unless. the person makes derogatory, racist or foul language... 

LOL

Shane

but we LOVE when people grab a bag of popcorn to read the comments 😜  . How badly CAN negative comments actually affect the client? I thought it was a good thing ?

Can we direct this client to moderate their Facebook comments? 

Alyssa

  sounds perfect, thank you! Just following up :) 

Jessica

 I just tasked Isaac today. I'll have him follow up on that task. 

Hi there all.....still don't see the GHL sub account? 

yes. we were waiting for the leadsheet and acct to be created .we can send today. Actually just emailed

Jessica

 about this

Vania

 we are LIVE can we get client on call ASAP?

The GTM was already created. You just did not have access... I sent invite now

Hector

 I need GTM

Vania

 have you sent training request? we about to go live on META. Stand by for google.. not sure if they took it or not

You think cicrumventing events are possible

Shane

 ? What should i do?

I don't think it matters. They did something somewhere that angered google. 

Shane

 ? should I have client appeal again?

Unless Shane has a different approach...

The only other options are to create a new account - or run from Medstar... or Facebook ads... 

wz FAILED

Hector

Shane

 - next steps?

I will keep a lookout for it.. let's hope it goes through.. 

I love it when you talk about yourself in the 3rd person... lol... 

wz appealed tonight  for google ad payment suspension - let me know if it takes

Hector

 

love that song

♫♪♪ "Ooh child, things are gonna get easier.. Ooh child, things will get brighter... ♫♪♫

I take it very personal, I know it's me , i'm the problem it's me ( taylor swift song) 

it's a ritual with Google. Don't take it personal. We are seeing as just us adding a new Google ads account. But think of the millions of accounts that are created daily... 

andddd we are suspended for suspicious payments. Almost every time we create a new google ad account.