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| whitney.zelig@gmail.com |
I know but I'm pretty much done arguing with them.
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| Shane Q. |
they were only live for a few weeks on a very low budget in a bad time of year.
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| whitney.zelig@gmail.com |
well client paused CS ads
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| Hector M. |
Also, I believe learning mode only goes into effect on Facebook if we do that..
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| Hector M. |
Actually, compared to last week, they are moving up..
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
what is going on with CS conversions? very low
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| Hector M. |
BTW, I called the number and there isn't any message, receptionist answered directly...
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| Hector M. |
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| Chris Z. |
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| Hector M. |
I do not have them on the list of any clients we have added to What Converts or Callrail. Chris would have let us known about it.
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| whitney.zelig@gmail.com |
that's our landing page and i wasn't aware either- I'm not sure how that could've happened. are we rolling out a new tracking system anybody?
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| Shane Q. |
Yep, it's broke. They changed the phone number on the LP and I wasn't aware.
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| Shane Q. |
Hard to tell. Only 27 clicks so far this month. I'll look into it.
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| whitney.zelig@gmail.com |
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| Shane Q. |
👍
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| Hector M. |
Whitney, they do not have any campaigns on Facebook...
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| whitney.zelig@gmail.com | Let’s pause Facebook too please ASAP | |
| Hector M. |
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| Chris Z. | Ok. | |
| whitney.zelig@gmail.com |
"next week" they might ship out- for now I have them starting ads on qwo and microneedling for 500 each on google
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| Chris Z. | When are they getting their legacy devices | |
| whitney.zelig@gmail.com |
yes
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| Chris Z. | Did the client notice? | |
| whitney.zelig@gmail.com |
please let Darliegh know to credit them
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| Chris Z. | Sorry. In my mind I paused them | |
| whitney.zelig@gmail.com |
also we paused facebook right?
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| Shane Q. |
I'll stay tuned
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| Hector M. |
I have paused the ads now and sent Chris a message. Let's wait to see what he recalls and says.
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| Hector M. |
Okay so I am checking now and it looks like maybe Chris DID NOT turn the ads off when he said he did (August 27th) I saw activity all throughout after those days..
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| Hector M. |
Unless one - Chris did not pause them... or two - the Scripts turned the ads back one |
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| Hector M. |
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| whitney.zelig@gmail.com |
let's pause ASAP pleae
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| whitney.zelig@gmail.com |
this isn't good.
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| Hector M. |
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| Shane Q. |
Hey guys, I'm incredibly confused as to what is going on w/ Google. On Aug 12 Chris renamed one of their accounts "Total Eye Care Center - CS Only" On Aug 30 I was told that they paused their CS campaigns. However, their CS campaigns are still active. What should I do here.
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| Hector M. |
thanks.
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| Hector M. |
I see that as well. Keep us posted. |
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| Shane Q. |
For some reason this client's Facebook account got suspended today. I'll work on it, but it's a pain as always
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| Hector M. |
Yes, Chris you are correct. I just did not think Google would be this irritational or picky for something so menial until it was too late. It makes no sense since you can change the name right back after wards. they did the same for SKinney Medspa GMB...
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| Chris Z. | Do we need to change the name on the Google ads account to whatever the name is on the W9 to avoid this issue. When setting up new accounts we should add setting up the verification as a protocol | |
| Hector M. |
Also in contact with this client... |
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| Shane Q. |
Google is off due to identity verifcation
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| Shane Q. |
Ad preview: https://fb.me/1UezA95F8j2qpL5
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| Shane Q. |
March 16
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
And also can we have screenshot of IG ads they are wondering what it looks like
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| whitney.zelig@gmail.com |
Hey Shane how long has fb been on ? Client is asking
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| Hector M. |
I took care of this yesterday already.
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| whitney.zelig@gmail.com |
payment down in one account?
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| Shane Q. |
yes, but it's kind of a silly metric. I'll pull it for you
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| whitney.zelig@gmail.com |
Hey
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| whitney.zelig@gmail.com |
thanks shane!
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| Shane Q. |
I didn't think so. I'll work on cleaning it up. I just set up call tracking on Google for this as well. It should start to take off quickly now.
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| whitney.zelig@gmail.com |
no it's not the same ( laser skin resurfacing is like a facial- nothing to do with hair removal)
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| Shane Q. |
Dermal filler is new. Performance isn't great, but I think it will pick up.
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| Shane Q. |
Laser resurfacing is picking up a lot of search for Laser Hair Removal, that isn't the same thing right?
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| Shane Q. |
On Google, this client has a tight radius and excludes lower 50% income for CS. That always results in low leads.
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| Shane Q. |
Dermal Fillers has been off on FB
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| whitney.zelig@gmail.com |
Also
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| whitney.zelig@gmail.com |
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| Shane Q. |
I got it, thank you
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| Hector M. |
I was about to tag you but I see you have found the task. |
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| Shane Q. |
I don't have a task to set up CS, I'll keep working my way down the task list and see if I spot it.
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| Shane Q. |
I just paused the dermal fillers campaign on FB.
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| Hector M. |
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| whitney.zelig@gmail.com |
I see the confusion of the back-n-forth with going from CS, to dermal fillers, to CS again. I want to confirm 750 for CS ( I can retag you
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| whitney.zelig@gmail.com |
question
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| Shane Q. |
Awesome, thanks!
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| whitney.zelig@gmail.com |
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| Shane Q. |
👍
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| Hector M. |
Shane I will contact the client now to find out what is going on... hang tight
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| Shane Q. | ||
| Shane Q. |
The FB page I have access to is not published. I cannot launch ads until it is pushed live
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| Shane Q. |
I must
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| Hector M. |
Thank you |
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| whitney.zelig@gmail.com |
^ correct
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| Vania J. |
I believe this is the url for the page we created for laser skin resufacing |
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| Shane Q. |
The laser resurfacing ads go to a different website.
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| Hector M. |
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| Hector M. |
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| Shane Q. |
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| Shane Q. |
I'll give it a try
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| Hector M. |
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| Hector M. |
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| Shane Q. |
Just a quick reminder that I'm still waiting for a payment method in FB
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| Isaac K. |
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| Kristabel |
Hi
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| whitney.zelig@gmail.com |
hey team- any reason there are no services on the menu? https://rejuvenationma.mysculpt.net/
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| Vania J. |
so Coolsculpting on FB . yes
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| Vania J. |
chris convinced them otherwise, payment was just added yesterday evening but he had a question about how FB bills. See further up in campfire thread
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| whitney.zelig@gmail.com |
Didn't they want to pause FB ads
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| Shane Q. |
Any update on client adding payment info to FB?
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| Hector M. |
Well, the General one was removed... the search is still there.. but this was the client's choice.
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| Hector M. |
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| Vania J. |
we can talk about it today if you want
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| Vania J. |
Client, with Chris's input
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| whitney.zelig@gmail.com |
Hey team, I saw that the rhinoplasty campaign was "removed" ? was that you
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| Hector M. |
Vania, they can set the budgets --- or Shane can.... |
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| Vania J. |
can you confirm how much will be going on the card initially? I don't recall how FB breaks up payments but I have to make the business manager aware of the charges.
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| Vania J. |
from Nick
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| Shane Q. |
Thanks team. Let me know when I'm ready to go here
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| Hector M. |
okay thanks for clearing that up. We will wait.
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| Vania J. |
No because the rhinoplasty card is for a different business. The coolsculpting business is owned separately from the other clinic services.
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| Hector M. |
Can we just add the other CC we were using for Rhinoplasty on Google ads? That one is off now.
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| Vania J. |
I sent him an email to remind him
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| Hector M. |
Vania, I just checked and they do not have a payment method added yet. |
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| Vania J. |
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| Shane Q. |
👍
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| Hector M. |
Will wait on Vania to see if they respond to her.
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| Hector M. |
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| Vania J. |
He jsut replied back "I'll be at the RMA office tomorrow so I can get it then"
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| Vania J. |
I will email their marketing manager and ask him to do that. Thanks!
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| Shane Q. |
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| Shane Q. |
👍
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| Hector M. |
Next time, if this ever happens again, just send a request for FULL ADMIN Shane. I am on the GTM page all day...
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| Hector M. |
Actually, Shane, you were also correct. |
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| Hector M. |
Shane, we are running ads to the microsite - http://rejuvenationma.mysculpt.net/coolsculpting/ and I verified the GTM is installed there. |
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| Shane Q. |
I can't create tags in one and them and it sounds like they aren't installed on the pages
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| whitney.zelig@gmail.com |
I meant
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| whitney.zelig@gmail.com |
We were supposed to create a new GTM ? What are the issues?
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| whitney.zelig@gmail.com | ||
| Shane Q. |
Should we pause ads until the GTM issue is resolved? We cannot track conversions
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| Shane Q. |
What's the page name in FB?
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| whitney.zelig@gmail.com |
Team, we have a new FB page for them
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| Hector M. |
Actually, there was a CSS loading issue. I was right. In any case, Isaac took care of it..
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| whitney.zelig@gmail.com |
it looks okay to me
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| Hector M. |
It looks broken up to me...
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| Hector M. |
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| Hector M. |
I created them because they have 2 separate google ads ID if I am not mistaken.
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| Hector M. |
Shane, they have two, but none of them are installed on the websites
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| whitney.zelig@gmail.com |
I think it's the only option we have left so I'll have them create a new one to link
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| Shane Q. |
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| Shane Q. |
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| Shane Q. |
That would be a new one for me. Hard to recommend doing that if I don't know the consequences (if any)
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
I can't even get into their FB account.
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| Shane Q. |
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| Shane Q. |
I'm working on the year issue. I have a function that is supposed to handle the date issues that is clearly not working. Give me some time and I'll get it handled.
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| Shane Q. |
🎉
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| whitney.zelig@gmail.com |
Oh awesome. I didn't know they were so far! Perfect, thank you!
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| Shane Q. |
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| Shane Q. |
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
Hey
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| Hector M. |
dont have to worry about any PRP on the main site as well
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| Hector M. |
Now we got microsite running and we don'
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| Hector M. |
I explained this to you before during our ACG meeting Whitney. |
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| whitney.zelig@gmail.com |
I still don't understand why it's crawling that site when we are using a microsite :(
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| Shane Q. |
👍
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| Hector M. |
Will continue to work on other pages that I find PRP on
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| Hector M. |
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| whitney.zelig@gmail.com |
also the homepage hasnt been finished quite yet- I am hoping we can get it done in a day or two
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| whitney.zelig@gmail.com |
CORRECT final URL will be the mysculpt site
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| Hector M. |
I believe I tagged you to let you know once Whitney informed me of it.
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| Hector M. |
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| Shane Q. |
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| Hector M. |
why do you ask?
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| Hector M. |
I set one up on their main site. But the number seems to be HARDCODED and did not change. Since we are tracking the microsite, I have deleted the GTM Callrail tag on the main site
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| whitney.zelig@gmail.com |
Do we have a call tracking number on this site?
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| whitney.zelig@gmail.com |
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| Hector M. |
Whitney, do they have the login for this page? |
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| whitney.zelig@gmail.com |
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