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Riverside Medical - CZ/IA

https://riversidemedicalsc.com
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Digital Marketing Campaigns & Set Up

✔ AD checkup

Ivonne A. added this on
Completed by Hector M.
Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
Hi Hector Mota, Operations Manager at Medstar Hector , before escalating the issue from Gerlie's report to Shane, we want to make sure that the following things are working:

1. popup is on page and working
2. floating number is present on mobile
3. ads are on and going to the right page 
4. conversion tracking is working

Can you please let me know what you find out.

Thanks!
Ivonne 

Comments & Events

Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Good morning Ivonne Ackerman, Medstar Ivonne
I am seeing that the pop up is populating. However, I am not getting it to go through.

image.png 377 KB • Download

See there is an error showing.
image.png 367 KB • Download

Isaac Klausnser, Medstar Isaac  Can you please look into this? I tried in 2 different browsers.. same message when I tried to enter info. 
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Isaac Klausnser, Medstar Isaac Klausnser
Hector Mota, Operations Manager at Medstar Hector - Interesting. I just submitted it successfully wth the exact same details you have in your screenshot. It could due to some temporary error in the Optinmonster API. Can you please try again now in incognito mode? Let me know. Thanks. 
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
It appears to have been temporary Isaac, you are right. It went through now. Thank you.
I will keep checking to see if I find any other issues. 
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
GTM is firing correctly.

image.png 98.5 KB • Download

Ivonne Ackerman, Medstar Ivonne  everything appears to be working correctly. I believe it is simply summer blues. 
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Ivonne Ackerman, Medstar Ivonne Ackerman
Hector Mota, Operations Manager at Medstar Hector  thank you for checking so thoroughly!
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
You're welcome Ivonne. Do we turn this over to Shane so he can check to see if he finds anything? I believe it may be due to summer and inflation woes. 
Notified 2 people
Ivonne Ackerman, Medstar Ivonne Ackerman
Hector Mota, Operations Manager at Medstar Hector  I’m updating their ad creatives.
Hector Mota, Operations Manager at Medstar Awesome!🥇
Hector Mota, Operations Manager at Medstar thank you!👍
Notified 2 people
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.