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Riverside Medical - CZ/IA

https://riversidemedicalsc.com
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Riverside Medical

✔ Bump up Budgets

Hector M. added this on
Completed by Shane Q.
Assigned to
Shane Quast, Medstar Shane Q.
Notes
  Shane Quast, Medstar Shane  
Can we bump up Coolsculpting Google ads to $2,500 a month. 
Also, Chris wants to know why are their Facebook ads not running? He thought he addressed this? 
Can we get them up asap. 
I see that they have been off since October 2020. 
Thanks. 

Comments & Events

Shane Quast, Medstar Shane Quast
Client needs to add a payment method. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane I don't understand how that is possible when I am seeing two credit cards on their account now. 
Unless new credit cards were sent to the client and they never updated them?

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Shane Quast, Medstar Shane Quast
I've been going back and forth w/ Facebook on it. The issue was that in December the payment method was removed/expired. Even though client updated it they can't seem to get the ads to run again. I have one more major thing I can try that I am going to do today. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Sounds, good. 
Do your thing and keep me posted. 
Thank you. 
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Shane Quast, Medstar Shane Quast
Hector Mota, Operations Manager at Medstar Hector  Did you pause the Facebook campaigns, or was that the client? 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane  I would never pause campaigns, much less without notifying you. 
BTW, Chris was asking me about this account today. 
I sent you an email. 
I did not touch these campaigns. I believe that the client raised the CS Google ads budgets by $500 on 2/11. 
I thought that may have been why the CS on FB was off or paused. 
Let me see what Chris says. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane  
Chris confirmed that FB Coolsculpting ads should be on. 
Can we please turn them on?
Thanks. 
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Shane Quast, Medstar
Shane Quast completed this to-do.
Shane Quast, Medstar
Shane Quast re-opened this to-do.
Shane Quast, Medstar Shane Quast
Someone named "Hector Medina" paused all of our campaigns on Facebook. I figured that wasn't you, but wasn't sure wth to do next. 
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Actually it was me Shane. That is my Facebook name.. I hate FB so I created that one.. 
I started the campaigns and paused them since you said the ads were not serving.. I was trying to see if it was working. My bad Shane. 
Please do your thing and turn them back on.. 
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Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
Hector Mota re-opened this to-do.
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane
Good morning. 
Let's bump up the budgets once again. 
This time, we are raising them by $375 a month on Coolsculpting Google ads. 
Thanks. 
Shane Quast, Medstar 👍
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Shane Quast, Medstar
Shane Quast completed this to-do.