Riverside Medical - CZ/IA

https://riversidemedicalsc.com

Conversion tracking issues?

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Shane Quast, Medstar Shane Q.
Notes
Shane Quast, Medstar Shane  
Chris would like us to check out some conversion tracking issues for this client. 
Can you see if there's anything broken on your end?

Thanks. 

Comments & Events

Shane Quast, Medstar
There was an issue. Resolved last week. 
Hector Mota, Operations Manager at Medstar thank you!👍
Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
I am seeing a 75% drop in conversions last 7 days.
Can you please take a look to see if you find anything amiss?

Thank you. 
Hector Mota, Operations Manager at Medstar
Hector Mota re-opened this to-do.
Shane Quast, Medstar
It's all form submissions. let me see if they broke something
Hector Mota, Operations Manager at Medstar
Yes, you are correct. I did a test and none of them showed up on the leadsheet. I am having Isaac look into it. 
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector GTM has been removed from their website, which explains why conversion tracking is broken. 
Shane Quast, Medstar
It looks like a new one was put in place that we don't have access to
Shane Quast, Medstar
well.... now it's there. so no idea wth is going on. 
Hector Mota, Operations Manager at Medstar
No worries. I believe that we have a Medstar Ghost doing shady things from time to time.. :)
Brittany Redding, Digital Marketing Manager at Medstar
Shane Quast, Medstar Shane Hector Mota, Operations Manager at Medstar Hector  Was this resolved?
Shane Quast, Medstar
Conversions are way up. So however or whoever made that GTM code appear again fixed the problem. 
Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
I did it.. I am the Houdini of GTMs! 
Shane Quast, Medstar 😂