Riverside Medical - CZ/IA

https://riversidemedicalsc.com

High Cost per conversion - Coolsculpting

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Shane Quast, Medstar Shane Q.
Notes
Shane Quast, Medstar Shane  
I am seeing this client spending  $1,527.60 per one conversion for their MS | search | coolsculpting
Can you please see if there's anything you can do?

Thanks. 

Comments & Events

Shane Quast, Medstar
I got an alert for this as well. I checked tracking last week and everything appears to be fine. The avg CPC is up 49% last 14 days vs 14 prior. All of their competitors have begun bidding more aggressively, but especially elitebodysculpture.com which has increased the CPC. 

I suggest we expand the targeting radius from 8 to 12 miles and see if we can get things turned around quickly. 
Hector Mota, Operations Manager at Medstar
Okay, thanks for letting me know and checking into this Shane. 
Let me see what Chris says.. 
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
I spoke to Chris and he says do whatever you think is best to make this work. 
Thank you. 
Shane Quast, Medstar 👍
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane did you ever expand the radius for this client?
I am still seeing MS | search | coolsculpting - $804.62 cost per lead, last 7 days. But it drops to $351 last seven; still high. 
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  yes, I increased to 12. Numbers seem ok for the month. Conversions up 50%, CPA down 40%. The CPC is really high in this market, might just be a Chicago thing. 
Hector Mota, Operations Manager at Medstar OK... thanks. 👍
Shane Quast, Medstar
Shane Quast completed this to-do.
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
I am still seeing that cost per conversion is at $188.60 the past 14 days. 
$217.15 the past 7. 
For the entire month, the cost per lead is at $191.25. 
Do you think the expanded targeting is working?
Or could there be something else we can do?
Shane Quast, Medstar
Hector Mota, Operations Manager at Medstar Hector  I think the account setup is fine here. Last 14 days vs 14 prior the CPA is down 41%, but it's still high. We expanded the radius on 4/16. It will take some time to see if that makes a difference. 
Hector Mota, Operations Manager at Medstar
Sounds good. Thanks for the input. I will add that to my notes...