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| Paige M. |
Thanks
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| Shane Q. |
👍
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| Brittany R. |
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| Shane Q. |
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| Paige M. |
Hi
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| Hector M. |
I just sent Betsy an email
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| Hector M. |
I still called Betsy but she did not pick up. I left her a message. I also tried to make a direct payment and it was declined..
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| Hector M. |
That is the same thing I saw Brittany...
Ivonne, that there are no budgets for them on their spreadsheet.. as if they have no active campaigns on FB.. I thought I had made a mistake by telling you guys after I saw that.... |
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| Brittany R. |
I don't see any tasks for Meta ads since like 2021. They are all Google campaigns
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| Ivonne A. |
They should have campaigns on Meta
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| Ivonne A. |
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| Hector M. |
Hi Ivonne. I wanted to verify that I did not make a mistake because I am not seeing any active campaigns on Facebook for them on their Spreadsheet...
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| Ivonne A. |
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| Hector M. |
Facebook ads are down due to payment issue... :(
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| Ivonne A. |
thank u!
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| Shane Q. |
🎉
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| Hector M. |
yeeey. I managed to finally get these ads back on...
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| Ivonne A. |
Thank you!
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| Hector M. |
I sent client an email about it.
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| Hector M. |
I took care of one. but the other one - payment method issue - I could not.
automatic and manual Payments for this client failed... |
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| Hector M. |
Facebook ads are down due to several issues.
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| Ivonne A. |
thank you for handling this
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| Alyssa W. |
Sounds good, thanks
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| Brittany R. |
I can forward it to him now if that's easier
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| Alyssa W. |
The reason being is he might need a few examples of clients that are going to the email vs not appearing in high level workflow
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| Brittany R. |
Got it. Thank you!
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| Alyssa W. |
I'll assign it to Isaac
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| Brittany R. |
Hello all. Vania and Ivonne received this email from the client this morning: Morning ladies! Over the past several days I've noticed that Emsculpt Neo leads are not being added to the highlevel workflow. I am getting email notifications but they aren't showing up as new leads. From what I've noticed it's just Neo, homepage and emsella leads are appearing. Please advise. Thank you!
Can someone look into this and let me know what the issue is? Thank you! |
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| Hector M. |
thank you
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| Hector M. |
the client has since fixed it..
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| Hector M. |
Good morning Kamie.
I reported this site to Isaac yesterday. It was down for about 19 hours due to an expired CC on their Godady account |
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| Kamie A. |
It's working now!!!
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| Kamie A. |
Is anyone else having issues loading their website?
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| Kamie A. | ||
| Alyssa W. |
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| whitney.zelig@gmail.com |
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| Alyssa W. |
Final note...the cost per conversion seems really high at $335.78. Tough campaign as a whole. I wonder if it would do better advertized on Meta?
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| Alyssa W. |
The floating number could be a brighter color too
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| Alyssa W. |
Maybe some icons before the benefits sections too that really feature the top 3 benefits or the BTL video?
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| Alyssa W. |
Emsella - pop-up looks okay
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| whitney.zelig@gmail.com |
In particular- Emsella landing page
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| whitney.zelig@gmail.com |
Team- we've been struggling with this ad account for a minute now. I dare all of you to find out what the problem is. Winner gets something awesome!
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| Shane Q. |
Not coming from me.
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| Hector M. |
Ivonne, is that for Sculpd'? I am not seeing that ad on their account. Sculp'd - 875007026271902
They are only running Emsculpt NEO.. and it is still in learning mode.. |
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| Ivonne A. | ||
| Ivonne A. |
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| Hector M. |
Scammers never rest nor sleep..
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| Hector M. |
Well good luck with them reading it.. many of them to listen to your other words of wisdom...
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| whitney.zelig@gmail.com |
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| Hector M. |
We just need to tell EVERY client to never click on any of these emails without first checking with us.
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| Ivonne A. |
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| whitney.zelig@gmail.com |
We are writing a blog on common meta/google ad scams, how is that coming along team?
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| Ivonne A. | Thank you! | |
| Hector M. |
when I hover over the Facebook link... look at the actual link in red...
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| Hector M. | ||
| Hector M. |
example
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| Hector M. |
This email is a SCAM...
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| Brittany R. |
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| whitney.zelig@gmail.com |
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| Brittany R. |
Thanks Hector!
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| Hector M. |
FYI
Whenever you receive any EMAIL claiming to be from Facebook, Bank, Google... Always hover over the link... if it matches the actual link, then it is legit. If it says something else.. it is a scam... |
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| Brittany R. |
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| Hector M. |
I made a direct $700 payment and I checked the account. Everything is fine.. .
I sent screenshots to Jenna to fwd to the client |
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| Hector M. |
I took care of this yesterday..
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| whitney.zelig@gmail.com |
Ad account is still on,
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| whitney.zelig@gmail.com |
can someone forward me the full email
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| Ivonne A. |
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| Brittany R. |
Hey team. I am going through Ivonne's emails and Betsy from Sculp'd sent this. Can someone investigate?
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| Brittany R. | ||
| Hector M. |
That is good news on Vitalyc.. Let's hope more clients do well with it. Overall, we have about 35 clients running Emsculpt NEO so one out of 35 is not very good.
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| Shane Q. |
Vitalyc is starting to do well with NEO in southlake. I'll show you on the call tomorrow.
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| Shane Q. |
Yes. this is the best solution, but someone needs to choose which client gets which area. It's a sticky situation and a tough call. I can make it, but there will likely be clients that are unhappy. Some are located within a few miles from one another so there is a TON of overlap.
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| Hector M. |
Ivonne, yes that will surely help. We are set to split the regions during the next ads meeting...
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| Hector M. |
I look forward to the day we have a few clients doing well with Emsculpt NEO...
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| Ivonne A. |
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| Shane Q. |
We're bidding against ourselves w/ Nava. And I think Merkeva is doing capitol contours now
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| Shane Q. |
Look at the auction insights to see who we overlap with:
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| Shane Q. | ||
| Shane Q. |
Well, Neo doesn't do well on most accounts. They do have 4 leads over the last 30 days.
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| whitney.zelig@gmail.com |
This is google
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| Ivonne A. |
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| whitney.zelig@gmail.com |
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| Ivonne A. |
Thanks
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| Alyssa W. |
I will update the Emsella pop-up as well as the buttons
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| Ivonne A. |
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| whitney.zelig@gmail.com |
oh gotcha
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| Alyssa W. |
Yes thats why I suggested yellow, Betty is picky. Let me know if I should update the task to change to orange instead.
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| whitney.zelig@gmail.com |
but won't betty get mad
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| whitney.zelig@gmail.com |
orange is a better color
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| Ivonne A. |
thank you!!
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| Alyssa W. |
On it
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| Ivonne A. |
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| Alyssa W. |
We could try making the "GET COUPON" Button yellow in the hero image and maybe we can try a brighter colored pop-up?
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| Ivonne A. |
yes of course that is part of it
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| Alyssa W. |
Could it be because of the changing URL situation mentioned previously in this thread? Does the URL match?
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| Ivonne A. |
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| whitney.zelig@gmail.com |
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| Alyssa W. |
Oh got it
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| Ivonne A. | The client keeps changing their urls. | |
| Ivonne A. |
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| whitney.zelig@gmail.com |
emsculpt neo yes but that's the only one i Checked so far
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| Ivonne A. |
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| Alyssa W. |
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| Alyssa W. |
I will task Isaac for the floating number. I also see there was never a Trello tasked out, I will assign him the number on that. This site was audited & completed when I took leave in February so it seems some steps were missed. I'll take a closer look at this client to see what else might be missing.
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| whitney.zelig@gmail.com |
Also I am not seeing a pop up?
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| whitney.zelig@gmail.com |
Hey team
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| whitney.zelig@gmail.com |
good to know thanks team
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| Shane Q. |
What Hector said.
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| Hector M. |
If the scripts cannot be adjusted then next time we should wait until the 1st to launch the campaigns.
Emsella leads are always very expensive on Google. More so now that things are slower... |
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| Hector M. |
Emsella campaign task was assigned on Oct 21st... Shane completed it on the 26th....
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| Ivonne A. |
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| Hector M. |
Payment issue on Facebook has been fixed...
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| Shane Q. |
🎉
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| Ivonne A. |
Thank you!!!
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| whitney.zelig@gmail.com |
team of super heros! nice work!
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| Hector M. | ||
| Hector M. |
Isaac and I already took care of the GTM code. It is back on the site
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| Shane Q. |
GTM issue. Coming soon
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| whitney.zelig@gmail.com |
any reason ads are paused
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| Ivonne A. |
Thank you
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| Isaac K. |
Please review and let me know. Thanks.
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| Isaac K. |
Reverted
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| Isaac K. | ||
| Isaac K. | ||
| Isaac K. | ||
| Ivonne A. |
Hi |
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| Isaac K. |
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| Ivonne A. |
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| Ivonne A. |
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| Alyssa W. |
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| Hector M. |
Okay... Well we need to let them know that this makes Shane's and our work that much more difficult. Not to mention that it causes them to lose leads. tons of them.
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| Ivonne A. | Yes we talked on the phone previously both of us in the airport and Isaac fixed some issue, but I didn’t know about this so and I’m sending another email. | |
| Hector M. |
This is crazy.. Why would they do something like this? I am surmising that Chris knows about this then?
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
Ivonne is handling it
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| whitney.zelig@gmail.com |
Let me reach out to her
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| Shane Q. |
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| Shane Q. |
thanks, who knows.
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| Hector M. |
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| Shane Q. |
Thank you!
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| Hector M. | ||
| Hector M. |
Let me ask Isaac to see what is going on.
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| Hector M. |
You are correct Shane. I am not seeing any codes on this site. |
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| Shane Q. |
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| Ivonne A. |
Thanks
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| Shane Q. |
Show that screenshot where it's totally lost on the yellow-on-yellow
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| Ivonne A. |
yes, I'm on it. Thank u!
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| whitney.zelig@gmail.com |
the LP is great because it smacks you in face with reason why they should buy ( authority) I love this page too.
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| Ivonne A. |
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| Ivonne A. |
Thank you so much for the super clear explanation
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| whitney.zelig@gmail.com |
thank you i tink the client is extremely difficult and we weren't able to optimize number like we wanted to
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| Shane Q. |
LOVE THIS LP Otherwise though!
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| Shane Q. |
Always keep in mind that Facebook traffic is 95-99% mobile. Making it easy to click the number to call will always bring up leads.
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| Shane Q. | ||
| Shane Q. |
Check out the site on mobile, phone number is getting totally lost
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| Shane Q. |
Can I tweak the ad copy slightly? There are a few tricks that are working much better on Facebook ads right now.
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| Shane Q. |
This account actually seems to be doing quite well considering the very low budget. 11 leads last 30 for $90 CPA.
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| Shane Q. |
Campaigns always do better when they have videos and static images.
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| Shane Q. |
3 videos is fine. I would prefer to have a few different options. We could try mixing in a static image as well.
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| Shane Q. |
I wouldn't worry so much about when it says "learning mode." True that we want to avoid making changes to keep the campaigns out of learning mode, but sometimes the accounts just don't get enough volume for Facebook to really tell you they are out of it. Plus, sometimes Facebook lies with their status.
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| Ivonne A. |
Hi
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| Vania J. |
how strange...I will make sure I clarify the issue with her tomorrow morning. At least its not our fault. whew.
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| Isaac K. |
I have now asked Betsy to provide her website hosting credentials with us so I can check in the logs files and also see if their hosting takes any auto backups
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| Isaac K. |
I checked but couldn't find anything that says that the JS code we added for the script could have caused this.
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| Isaac K. |
I will check if they have any revisions saved for that page.
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| Isaac K. |
Hmm...we didn't make any edits on that pages. To set up the popup 90% of work was done in the Optinmonster account and then we just added a script in their header.
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| Vania J. |
She'd like it restored as soon as we can since now there isn't any pilates information on her site
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| Vania J. |
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| Hector M. |
👍
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| Shane Q. |
New creative is off to a much better start than the new one.
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| Chris Z. | Lets keep an eye on this. Our other clients generate emsculpt neo ads at a good cost and they have similar landing pages and creatives | |
| Shane Q. |
I'm not really sure. Everything is set up well, tracking is in place. Do we have any other creative I can test?
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
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| Hector M. |
👍
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| whitney.zelig@gmail.com |
thank you!
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| Shane Q. |
We're live!
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| whitney.zelig@gmail.com |
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| whitney.zelig@gmail.com |
I think we are okay to go LIVE
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| Shane Q. |
I'm 100% ready to go I just had a note on the task to "LEAVE PAUSED". should I flip it to live?
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| Hector M. |
Good morning Whitney, I see them now... thanks.
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| whitney.zelig@gmail.com |
i gave you access
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| Hector M. |
Good morning Vania,. |
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| Vania J. |
What is weird is that on the leadsheet all the leads show a short URL for the lead source?
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| Vania J. | ||
| Vania J. |
Are the FB ads live now? Betsy wants to know. Thanks!
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| Shane Q. |
Hopefully tmrw. Wed at the latest.
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| Hector M. |
👍
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| whitney.zelig@gmail.com |
thanks, Shane. What's the estimation on facebook ads?
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| Shane Q. |
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| Shane Q. | ||
| whitney.zelig@gmail.com |
Let's go live please ASAP
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| Shane Q. |
Emsculpt NEO is 100% ready to go live.
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| Shane Q. |
Not live. Conversion tracking isn't set up yet either.
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| whitney.zelig@gmail.com |
No it's hidden from the menu
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| Hector M. |
These ads are not on yet. |
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| Vania J. |
*organic traffic LEADS
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| Vania J. |
she just asked me because she is getting organic traffic ads so I told her I'd confim
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| whitney.zelig@gmail.com |
0 clicks ads aren't on. I am emailing her back n forth. I would keep the ads paused until she confirms. She is really picky.
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| whitney.zelig@gmail.com |
did she ask to not have the ads go live until we started?
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| Vania J. |
are these ads live now? I saw they got two leads on satuday
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