Will add a due date as a reminder and add it to my list of to do's. 

Sight Of Beauty - Secret Shopper Leads Test - Coolsculpting
Website - https://sightofbeauty.com/coolsculpting/
Confirm - https://sightofbeauty.com/c/coolsculpting/

Date: 1/07/20
Time: 10:28 AM
Name - Angel Portas
Email - Mrp.990123@gmail.com
Phone - 516-362-1917

Message -  seemed to have gained some fat on my stomach after the holidays. Can this help me get rid of some? thanks.

whitney.zelig@gmail.com - keep an eye on this we want to know how quickly they responded. Hector  - launched their new campaigns they wanted correct. We updated budgets and set up new campaigns confirming this is done

Chris, budgets were updated by me, task created.
Shane complete it.
Update Google Ads + Facebook ads - Sight Of Beauty

Secret Shopper Leads Test Report Summary

Spa Response time: Phone call: Yes, 3 hrs, 14 minutes later.
Spa Response time: Text Message:  No Text Messages placed to the lead.
Spa Response time: Voice Mail: Yes, voicemail left 3 hrs, 15 minutes later by Brianna.
Spa Response time - Email: NONE!
Problems with form/button: None
Follow up Phone call: None so far.
Follow up Phone Email: None so far.
Follow up Phone Text: None so far.
Overall Summary of lead test: Requires Attention (Needs Improvement) No text, no email, no follows up done with leads.

whitney.zelig@gmail.com  - We gotta alert the client to this. 

Hector  - good find bud.

OK Let's call them back and secret shop tomorrow- I have a meeting with her wednesday

Good morning guys. 
Thank you Chris. 
Whitney, will do so later on today and get back to you on what transpires. 

whitney.zelig@gmail.com and Lisa
Here is the report on my Secret shopper leads test and phone call to Sight of Beauty.

Sight of Beauty - Secret Shopper Leads & Calls Report.docx 3.94 MB • Download

I am going to make a video for Lisa showing her the steps I take to make the calls, record them and save them in MP3 format and so on. 
If you have any questions, please don't hesitate to ask.

sent to client.
Lisa  let me know if you find anything interesting about them on call rail. Be careful when talking about agent "susan" as she is the head manager there. 

You're welcome Lisa. 
Whitney, I did not know that Agent Susan was head manager. 
Should I edit the report then? I did say she was very courteous and went out of her way to answer questions. 
The only thing I brought up about her was that she did not mention Promos to me.  

Lisa  
Chris is asking for this report. Do you have anything to add on the calls that you listened to? If so, did you make a report? I would need it if I am going to add that information to the one I prepared already. Unless Chris or Whitney want to send them separately. 
Please let me know as soon as you can. 
Thank you. 

I do not. I would be glad to do another one since it was over a month ago.