Skin Focused- Microsite

This is for a client who already has a website (https://www.skinfocused.com) we can use that we just need to optimize.

Facebook / Instagram: Build out ad campaigns

Assigned to
Shane Quast, Medstar Shane Q.

Comments & Events

Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
Whitney just informed me that this client's Facebook ads are not running. 
Can you provide some insight into why this is happening?
Thanks 
whitney.zelig@gmail.com, Medstar
Hector Mota, Operations Manager at Medstar Hector  he might've not gotten the memo- can you provide him with all the details here please?
Hector Mota, Operations Manager at Medstar
Oh no, he actually got it in another thread where he completed the task.
Google Ads - Set up campaign - Skin Focused- Microsite
Here it is just in case. 
Emsculpt - 
Facebook - $250 - Evaluate 
No specials 
Targeting - 10 mile radius. 
Shane Quast, Medstar
Do we have the Facebook ads account name and/or ID? 
Hector Mota, Operations Manager at Medstar
Here you go Shane - 
102504326787501
Shane Quast, Medstar
I don't see an account w/ that number in Business Manager. 
Hector Mota, Operations Manager at Medstar
Shane, that is all I have for now.
I see in the client's notes in Chris inbox that she had some issues with her FB account.
She is like me that doesn't use Facebook so she had her son create the page.
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com do you have any updates on this?
whitney.zelig@gmail.com, Medstar
I set her up with one- let me check
whitney.zelig@gmail.com, Medstar
Shane Quast, Medstar Shane it says the account is "disabled"
What should i do?
Shane Quast, Medstar
Did they get suspended for some reason? Or maybe they just didn't use it in so long that FB disabled it. 
Hector Mota, Operations Manager at Medstar
Shane that could be it. As I mentioned before, she said her son created it account for her. 
Whitney, we have to - or they - have to contact Facebook to see if the account can be enabled again. If not, they may need to create a new one. 
whitney.zelig@gmail.com, Medstar
emailed client
Shane Quast, Medstar
Shane Quast completed this to-do.