Hector M. added this on
Completed by whitney.zelig@gmail.com
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Hector M.
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Hector Mota,Operations Manager
Chris, Whitney, Here is the result of the Call Rail audit for Sound-Shapes and the Secret Shopper Leads test as well. Keep in mind that I could not report on some calls since they were answered by the half owner Theresa. As I told Whitney the other day during our conference call, Theresa could do better. Especially when it comes to mentioning promotions and other things. In one call, a person was interested in Coolsculpting and Theresa kept thinking it was Botox and was obviously confused. In any case, here is what I found and wrote.
Here is the result of the Call Rail audit for Sound-Shapes and the Secret Shopper Leads test as well.
Keep in mind that I could not report on some calls since they were answered by the half owner Theresa. As I told Whitney the other day during our conference call, Theresa could do better. Especially when it comes to mentioning promotions and other things. In one call, a person was interested in Coolsculpting and Theresa kept thinking it was Botox and was obviously confused.
In any case, here is what I found and wrote.