Spa Trouve

www.spatrouve.com - This is for a client who already has a website we can use that we just need to optimize.

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Hector M.
Yeah, Chris actually thought I removed access. They kicked us out before we even got a chance to do the Coops reports for them... 
Shane Q.
that was sudden
Hector M.
Shane Quast Shane
 please be advised this is no longer an active client.. they have removed access to Google ads.. 
whitney.zelig@gmail.com
will reach out to client 
Shane Q.
Facebook creative is getting a bit stale. Could use a refresh. 
Shane Q.
🙌
Hector M.
Shane, I informed you on a BC3 task that the account was reinstated this morning. 
Shane Q.
I can't take down the Facebook ad requested while the account is suspended. I cannot make any changes. 
Hector M.
We do not have Admin access so I cannot appeal or delve any further. Chris is trying to get that now. And find out if they have another account using the CC... 
Shane Q.
Agreed. But we've been running this one for a while without issue. What could have been done on there side to trigger this now? 
Hector M.
Hector M.
Unless Shane knows of some other reason?
Hector M.
If the same rules from Google ads apply to google then this is because of a Credit card being used on another account. 
Hector M.
Good morning Whitney. 
whitney.zelig@gmail.com
Shane Quast Shane
 fb disabled, any insight please?
Shane Q.
ok
whitney.zelig@gmail.com
except st george it's too far
Shane Quast Shane
 
Shane Q.
I would at a minimum combine all locations into one campaign to consolidate the budget. 
whitney.zelig@gmail.com
Oof. Suggestions? Bigger budget? Probably not doable during season. Should we narrow down creatives?
Shane Q.
They split campaigns by location w/ only $16.50 daily budget for each. We'll never get out of learning mode with that little data. 
whitney.zelig@gmail.com
Hey
Shane Quast Shane
 any ingisht to why the CS ads on FB are so slow to get out of learning mode?
Shane Q.
20 conversions over the last 7 days. Everything is looking really good to me. 
whitney.zelig@gmail.com
hey
Shane Quast Shane
 can you check on this google ad account please, low conversions. lmk what you find
whitney.zelig@gmail.com
Chris Zelig Chris
Shane Quast Shane
 says spa trouve landing page is not converting well and suggest we build her a microsite for the trade of botox ( for me lol jk but not really) can you call her and tell her this?
Hector M.
Shane Quast Shane
Chris Zelig Chris
we have a payment issue with Spa Trouve this morning. 
I will contact client and let them know they need to update payment. 
Shane Q.
Thanks guys
Hector M.
Yes, I can confirm that the payment issue has been resolved.
Thanks. 
Also, Sabeti payment has been resolved as well. 
Chris Z. Hector can you check on it again for me it should be resolved
Hector M.
Yes, I also made Chris aware of this last Saturday. 
He said he would take care of it. 
Shane Q.
Chris Zelig Chris
Hector Mota Hector
 Payment issue in Google. 
Hector M.
💪
Shane Q.
Ads are resubmitted
Hector M.
Hector M.
PRP appears to be gone now = 
Hector M.
Shane Q.
Ok thanks Chris!
Chris Z.
Just emailed client. Check again in a few hours. should be off
Shane Q.
Chris Z.
I did a pretty in depth search and found most were removed. I see PRP is still indexed on Google search but all the links I clicked on are 404's if you see something please email so I can email client. 
Shane Q.
PRP is still on the site
Chris Z.
I am speaking with the client about it. 
Hector M.
I just sent them an email about it Shane. I will let you know what they say later, Thanks
Hector M.
We do not have access to their site. 
Let me see if I can get an email sent out to their developer to see where they stand on this. 
Thanks
Shane Q.
This client has PRP on their site. I can't launch anything until they resolve it.