Thanks guys,

Chris

 has a meeting with them today so I just slacked him too 

Ella

 fyi

Hector

Chris

 the client launched their own Semaglutide campaign in Meta that is competing with ours. I paused our campaign until this is resolved. 

sending email to Ella now... 

It looks like one of the main cards is expiring... I made some changes, and managed to make a direct payment of $500 to stop the ads from being turned off

I saw it... I have been working on it.. 

Hector

 Google payment issue

Ella

 A video would probably be great for them!

Shane

 I noticed that Spa West's SemaG campaign doesn't have any videos. Is it because you're working on appealing them? Or should I provide new videos? 

Thank you so much

Shane

!

Alyssa

received, I will message you about this and get it tasked! Thank you,

Shane

 !

Ella

Ivonne

can you look over this video from Shane?

Ella

let me know Ivonne know if you have questions about this, can you please help task to update this landing page to optimize it for USPs and CTAs? 

Hector

 yes

Shane

 what do you mean by "Whose account is this?" are you referring to who the CSM is?

Whose account is this? We need to get some landing page improvements done: https://www.loom.com/share/68bbd1f1790b44b592560d6627278014?sid=7a39a769-a0be-40bc-88e7-00c5847cd175

🎉

I got Google ads back on this morning. yeeeeey

🙏

Working on getting them back on again

Once again their ads are off due to payments issues... 

I let Vania know... 

This client's Google ads will likely go down today since they have a payment issue since Saturday. 

Great, thanks for letting me know and for doing that! I will cross-check new clients. I have added it to the SOP as well. 

Hector and I went through them a few weeks ago. Any newer client may need to be reviewed.

I'll be sure this is added to the GMB SOP as something to be aware of/watch for. Is someone already auditing all SEO Client GMBs to be sure this is correct? If not, I'll get it handled. 

Ooh gotcha, thanks Mike!

Since we're wanting to measure GMB clicks in Search Console the domains need to match up correctly. Google views http/https and www/non-www URLs as different domains. Since we had HTTP and www in the first URL we wouldn't be able to see the data in the Search Console we  use for them (https://spawest.com/).

is the www. just redundant? I know you're not supposed to use them but can't remember why. More so for my learning, I'm not sure who added the parameters. Good catch! 

Hi all, I'm not sure if we were the ones who added tracking parameters the Spa West's GMB, but the incorrect URL was used. 

I submitted the correct URL for approval. Just wanted to let everyone know.

😊

No worries.. .I have paused them now.

You can also follow up on a task... for record keeping purposes... Task to turn them on was here by the way... 

thank you

I am not seeing any emails in Chris inbox about this. 
Having said that, I will create a task for Shane and myself now.. 

Any MKT changes such as pausing of ads, etc, please send me via email so I can task out for Shane.... 

Jessica

 Good morning.... 

Hector

Shane

  please pause Emface ads for this client. thank you!

Yes, they do. I just had to get back to them with a proposition of how to approach it. I'll see if they have any creatives for FB but we can start with massages on google. I'll ask what their current offers are.

Me too! okay

Vania

 can we get a client on a call and ask if they want us to run those too?

Personally, I'm always looking for a good deal on a massage. 

and a good offer. 

Oh yeah. I can run those all day. If we do Facebook, it all comes back to creative though. 

Can they still run spa services out of their account without affecting our campaigns?

Shane

 the client is interested in running ads for spa services such as massages and facials. I told them we typically don't run these types of ad campaigns but asked for more information about the pricing, packages, and specifics of the services. What are your thoughts on this?

👍

The client has removed all of them now Shane... we are all set

👍

Shane, I cannot remove them since we do not have that level of access.
I will send this in an email to Chris and Whitney.

Will and several other agencies still have access to this account. They need to be removed immediately! 

Vania

 Shane is on vacation so I doubt he will get to this anytime soon. I will keep my eyes on the campaigns to make sure no one touches it. 

Shane

Hector

  Geoff their in house marketer is running a NEW Google Ad campaign for Gift Cards - can you please relay to your team to NOT delete this campaign? They will only run through the 24th. Chris says to set up your scripts please to only modify our campaigns. Thanks!