no. it looks good to me

Shane

 botox conversions broken on facebook? 

Yes

will it go back into learning mode

Shane

 ?

Facebook ignores all targeting I put in that field. I put the income targeting in there so clients will feel good if they ever look at the campaign, but it doesn't matter at all. I can expand by whatever they want. Radius targeting is always always always better than ZIP code targeting

Shane

 facebook

This is for Facebook or Google? It matters a lot for how I answer

what could i say back ? and when we change targeting it goes back into learning mode, correct? 

Shane

note from client "We wanted to know if we can go back to the 20 mile radius and not use the zipcodes we provided on our last call. We also saw that it specifies a certain income but we do not want to specify any income. Our botox numbers have gone down by a lot and this may be why. " ----- 

Ahhh the morning coffee.. the only habit I had left... and I stopped it... lol... 

"Ads being rejected" is pretty much a consistent routine along with my morning coffee

👍

What we need to be on the lookout for are campaigns being rejected as a whole... 

Ads being rejected are normal... this happens all the time. 

Good morning

Sydney, 

NVM, disregard.  

whitney.zelig@gmail.com

 from your emails. Looping everyone in. 

Correct

Isn't that correct Shane?

I don't think Shane's email was ever in question. It was the other way around.. our MCC was in question when adding accounts. Isn

We are hooked in the MCC 633-850-1272

They launched a new account? 

Shane

 just so you know they are running a smart campaign for about a week now. Let me know when it's safe to add your email address to their account

Any luck

Shane

 with google ads?

leave it alone and I'll try to fix it

This might buy us some time

Oh god, that's them. What should I tell them

Shane

 ?

I have not submitted any appeals since Capitol Contours. I have been leaving them to Shane.. 

theradiancemd@gmail.com submitted it

No

Shane

 and the doctor is technologically challenged. Hector?

Someone already submitted an appeal for Radiance MD, do we know who did that? 

In another task- I shared a screen with client and they created it

I believe the client created it 

Actually the case has turned to circumventing policy violation now..... 

Who created the account? 

I didn't file an appeal. Where are we at with this one

Hector

 You want to take the lead? The billing issues are a bit easier to resolve. 

This is ridiculous.. It seems someone at Google ads has it in for accounts running in our MCC.. I see that Shane filed an appeal with them yesterday so we have to wait to see what happens. 

It's a brand new business

They've never even ran ads before

Hector

 Account is suspended for suspicious payments. At least this is one we can resolve. 

check again i sent it

Yes, I am still not seeing any access to it.. 

692964967956037 it will be that

looks like my request is still pending. Im not sure how i skipped that. I will get it for you ASAP!

Hector

 I don't think I have FB access