Call CZ and SS 3/23/23
3/23/23
2:30 pm PT
CZ and SS
Summary:
SS did not request a charge back
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CZ hi! We noticed charge backs, maybe it was a mistake you notified the bank that the charges are fraudulent
S- I don’t know anything about that
Cz- perhaps you didn’t recognize the charge?
S- I look into it. Was it google ads?
Cz- was it monthly fee
S- I set it up on auto pay so maybe I did it wrong
Cz- reporting someone called the bank and said it was fraudulent transaction
S- I for sure that wasn’t me
I’ll call them
Cz- I’ll send you out some more info on this.
S- I’m sitting here doing software send it now
I always forget it on the first, so I set it up on autopay on QB. It must have been them
Cz- we’ll connect soon have a great day
Action - maybe we don’t accept CC from her and only do bank transfer.