Thin Sculpting - www.thinsculpting.com-SM

Team Jonnamae & Charmae - Building microsite • Client Success Manager: Sydney

emails for lead notifications

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac   Can you make sure that these two emails are getting lead notifications? She said caitlin@ wasn't getting them and I can't remember if we set up both to get the emails. 
Thanks!

caitlin@thinsculpting.com 
patricia@thinsculpting.com

Comments & Events

Vania J, Medstar
this all looks correct. Except the coolsculptmedford@gmail. Where did that come from? I don't believe that's an email associated with this account.
Vania J, Medstar
do the emails come from hi@medstar? What email should I make sure is not going to spam? Can't seem to figure out what their issue is with getting these email notifications.
Isaac Klausnser, Medstar
Vania J, Medstar Vania - Sorry but I'm not sure but Jonnamae should be able to confirm on this third email as she set up zaps for the popups.

Jonnamae Jumawan, Medstar Jonnamae - Can you please let us know from where you copied this email?
coolsculptmedford@gmail.com

Vania J, Medstar Vania - Yes all the notifications to client's email for the popups get sent from hi@medstatpatients.com through zapier.

Please ask them if are they not getting some specific leads in their email or all leads?
Jonnamae Jumawan, Medstar
Vania J, Medstar Vania Isaac Klausnser, Medstar Isaac  - I updated the zapier, I'm really sorry. My bad I have not deleted the CC email on zapier. But it is ok now.
Isaac Klausnser, Medstar 👍 thank you
Vania J, Medstar
Jonnamae Jumawan, Medstar Jonnamae no worries! Glad we checked though.

Isaac Klausnser, Medstar Isaac  Caitlin says she is not getting any of the lead notifications. I asked her to make sure the hi@medstar email is marked as a safe sender. And she keeps saying she checked the spam folder and they're not in there. But not sure what else to do here at this point...
Jonnamae Jumawan, Medstar thank you V
Isaac Klausnser, Medstar
Vania J, Medstar Vania - I just sent a lead email notification directly from one of the popup on their website to her email (included mine and yours as well).

It shows successfully sent to her email address - caitlin@thinsculpting.com
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.