The client says they are not getting notifications and they are already getting leads. I noticed that the login information above for high-level is not the actual account information that is set up in highlevel. So maybe the leadsheet notifications are also incorrect?
Also created users' accounts with these emails at the Highlevel for their team.
Let me know if we need to update the info@thinsculpting.com email on the website frontend. Thank you.
Notified 5 people
Vania J
Isaac
I asked the client about the info@ email on the website. Also, I noticed as you were testing the side forms and popups...the "tests" are appearing on the lead sheet and not in high-level and usually they appear in high-level as well. Could you check into why this may be?
Notified 5 people
Isaac Klausnser
Vania
- I'm able to see them in their Highlevel account on my end.
Login URL: https://app.medstarmedia.com
Username: patricia@thinsculpting.com
Password: YoureCool2021#$
https://thinsculpting.beautysculpt.net
Sheet updated...
Thanks Isaac.
https://docs.google.com/spreadsheets/d/1wO2jXoTRDBDfwXXfDc2T-n5MeMQNDf0bSq_oJr28chI/edit?usp=sharing
I will go ahead and begin testing all popups and forms.
patricia@thinsculpting.com, caitlin@thinsculpting.com
The client says they are not getting notifications and they are already getting leads.
I noticed that the login information above for high-level is not the actual account information that is set up in highlevel. So maybe the leadsheet notifications are also incorrect?
Above, you said the login email is patricia@thinsculpting.com. That should be correct... But the user info in high-level has the login set as info@thinsculpting.com which is not their email address. See below.
patricia@thinsculpting.com, caitlin@thinsculpting.com are the only emails that should be used.
Can we get logins created for these emails?
I have now updated the notifications email to patricia@thinsculpting.com, caitlin@thinsculpting.com on both popups + GFs.
Also created users' accounts with these emails at the Highlevel for their team.
Let me know if we need to update the info@thinsculpting.com email on the website frontend. Thank you.
Also, I noticed as you were testing the side forms and popups...the "tests" are appearing on the lead sheet and not in high-level and usually they appear in high-level as well. Could you check into why this may be?
Also, they've been trained. We're good to good here.