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Thin Sculpting - www.thinsculpting.com-SM

Team Jonnamae & Charmae - Building microsite • Client Success Manager: Sydney
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, Medstar
From the list: Website Development

✔ we have domain access now

whitney.zelig@gmail.com added this on
Completed by Hector M.
Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Isaac Klausnser, Medstar Isaac K.
Notes
please check inbox for this Shane Quast, Medstar Shane  

Comments & Events

Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com can you please provide it to me so I can update the client's spreadsheet and verify it?
I am not seeing it there now. Thanks. 
Notified 3 people
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
She said she sent it to support ? 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
I check support email and UPDATES inbox daily... I just checked it again. Went back 2 days and I a m still not seeing anything from them. 
Notified 3 people
Shane Quast, Medstar Shane Quast
What am I checking for? 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane, we do not have access yet. I will let you know once we do... If you do see access to anything in your inbox, please send it to me.. Thanks. 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
I believe client Michael Smith sent us DeLeGate access earlier. However, Godaddy is having issues and I cannot access or accept the invitation. I opened a ticket with them and this is happening worldwide. They will let me know once it is fixed. 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Okay so I was finally able to get into the Godaddy panel and verify the Delegate access for this client.
Isaac Klausnser, Medstar Isaac Delegate access under the name Michael. 
Isaac Klausnser, Medstar 👍
Notified 3 people
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
Hey Isaac Klausnser, Medstar Isaac  are we able to move site over? do you know which company hosts this site? 
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Isaac Klausnser, Medstar Isaac Klausnser
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - Sorry but I don't. We need to get the hosting info from the client.
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Isaac Klausnser, Medstar Isaac
Good morning.
Are you checking under name Michael?
I am able to see the domain there -
But I do see that when I clicked on Transfer domain away from GoDaddy
it says NOT ALLOWED for current role.
That means that the client has to give us higher access correct?
Please let me know so whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com or I can contact the client.

image.png 76.1 KB • Download
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Isaac Klausnser, Medstar Isaac Klausnser
Hector Mota, Operations Manager at Medstar Hector - I'm also able to see the domain and access its DNS settings.

But I'm not able to access the hosting.

Also, we don't need to transfer the domain away from GoDaddy. Just need to find the client's hosting and move the website there.
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Okay, thanks for clearing that up for me. 
I will send an email to the client to see what they say. 
Isaac Klausnser, Medstar thank you man
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Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.