Nicol - 

In the FB. How do we have the phone conversion tracking set up. On the tel: link click or the GHL phone number tel: link click?

Asking because we have the GHL tracking phone number only on certain places on the website.

For eg. On the botox page as well we have the office phone number in header and footer. It could be the people are clicking these buttons instead of the floating or the phone links embeded in the body.

Isaac ok, that makes sense.  I have no idea if the conversion tracking is set up only to the floating number GHL button or to the footer/header office number as well.

Would you check this or would Shane check this?

(I see that one of the campaign pages is missing a GHL floating number. For consistency on Basecamp, I am going to tag you in a separate task here:

Add GHL floating button to Hydrafacial mobile - Thrive Med Spa - Liz Fandel - www.thrivemedspa.org - NR )


TY!

Nicol - We will need to ask Shane for this.

Shane ,
For Thrive, how do you have the phone conversion tracking set up for Meta?
On the tel: link click or the GHL phone number tel: link click?

As you can see above, I've asked Isaac for some help with some ads. This can help us troubleshoot an issue.

This is a me issue, not Isaac. We're having all sorts of problems all of a sudden with the call tracking on meta. I'm going to have to go back to the drawing board. 

Hi Shane  following up on this - were you able to find the issue here?

From convo 11/14/23 - call reporting has continued to be an issue. there is no resolution here.