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Total Body Aesthetics - www.totalbodyaesthetics.com - EM

Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarJudi Vallano, Medstar +1 others
From the list: Front Desk Support

✔ Automation - triggers are off for 2nd and 3rd automated text out

Nicol R. added this on
Completed by Nicol R.
Assigned to
Emily, Medstar Emily
Notes

Total Body Aesthetic's workflow did not send a 2nd or 3rd automated text during our Secret Shop. this is the execution log (below). Does this show that they moved Meredith to 'in conversation" or is this a glitch?
Screen Shot 2023-09-13 at 10.48.15 AM.png 923 KB • Download
Screen Shot 2023-09-13 at 10.49.26 AM.png 1.16 MB • Download

Comments & Events

Nicol Razon, Medstar
Nicol Razon completed this to-do.
Nicol Razon, Medstar Nicol Razon
completing this task because we found in meeting with Emily and Vania that someone in the practice is moving the leads to 'in conversation' after the first text goes out.
Emily, Medstar thank you!!
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Nicol Razon, Medstar Nicol - Great. Thank you for letting us know.
Notified 2 people