Good call since we have never Secret shopped them. 

Truth & Beauty Spa Secret Shopper Leads Test - EMSCULPT
Website - https://www.truthandbeautyspa.com/emsculpt-long-island/
Confirm - https://www.truthandbeautyspa.com/c/emsculpt/
Date: 11/04/19
Time: 11:35 AM

Name - Maria Barrett
Email - babyxiog25@gmail.com
Phone # - (201) 677-5371
Message - My Husband and I are both interested in getting help with burning fat and building muscle. Thanks

Secret Shopper Leads Test Report Summary

Spa Response time: Phone call: Yes, 13 minutes later.
Spa Response time: Text Message:  No Text Messages placed to the lead
Spa Response time: Voice Mail: None. Received call, but they left no Voicemail.
Spa Response time - Yes, email sent to lead 3 minutes later.
Problems with form/button: NONE
Follow up Phone call: No.
Follow up Phone Email: No
Follow up Phone Text: None!
Summary: Overall very good response time. However, no text messages or voicemail left to lead. In addition, no follow up calls, text or emails.

whitney.zelig@gmail.com  please let me know if you want to send this to the client or if you want to try a new one. If not, then let me close it out. 
Thanks. 

Yes to Corey and sandy and copy me on it so I can talk to them about text please 

Got you. 
Will do. 
Thanks. 

Report sent to team. CC you on it. 

BTW, neat trick.
You can see the full report here Whitney.
You Been Secret Shopped! - Truth + Beauty Spa