Vitalyc MedSpa - www.vitalyc.com | https://vmedspatx.com/ - CZ

This is for a client who already has a website we can use that we just need to optimize.

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Ivonne A.
Guys the new ads once Vitalyc approves will go to go.vitalyc.com - Please do not update URLS until I give the go. Thanks. 
Isaac K.
Hector Mota Hector
 - No, we don't.
Hector M.
Isaac Klausnser Isaac
 do we have access to their main site? I am not seeing it on the sheet
Shane Q.
Yes - they have a campaign running to their main site
Hector M.
Shane Quast Shane
we are running ads to the other site..
Do you need the GTM on their main site -  https://www.vitalyc.com/ ??
Isaac K.
Chris Zelig Chris
 - Already removed service of interest from all the service forms. Do you need me to remove them from the general forms that we have on the about us, contact us and home pages?
Chris Z.
Isaac Klausnser Isaac
 - please remove the service of interest from all forms. 
Shane Q.
Hector Mota Hector
https://www.vitalyc.com/
What Do You Want to Enhance? Defy aging and increase confidence at Vitalyc Medspa. Our team of licensed clinicians can guide you…
Isaac K.
Ivonne Ackerman Ivonne
 - OK. Will check.
Hector M.
GTM-5NXXCHZ
Hector M.
Hector M.
Shane. what website are you referring to? 
For their https://vmedspatx.com/  I saw both GTMS the last time I checked.
I have the  GTM-5NXXCHZ installed there... 
Ivonne A.
Isaac Klausnser Isaac
can you please check the speed of this LP: https://vmedspatx.com/coolsculpting-addison/. Also the speed of the form. And can you adjust the popup so it removes the "service of interest"?
Vitalyc MedSpa offers Coolsculpting treatments to remove stubborn body fat without surgery in Addison TX. Safe, effective, natura…
Ivonne A.
Shane Q.
Hey all, the performance for Addison is way down this month. Can we check on these things, please - 
1 - The coolsculpting page took 12 seconds to load for me on desktop
2 - I'm not sure how long the popup form has been this way, but it looks different than any other site: https://prnt.sc/HCNkXuRON5xs
3 - the lead form took 14 seconds to submit
4 - the client made considerable changes to their budgets mid-month, increasing by 6x in Addison. Changes in the middle of the month this large can have unintended consequences. 
Captured with Lightshot
Shane Q.
Hector Mota Hector
 that's not the GTM installed on their website. It is GTM-N5CZP47
Shane Q.
Confirmed, thank you!! 
Hector M.
Check please
Hector M.
Shane Quast Shane
I have given you access to their  GTM-5NXXCHZ  
Ivonne A.
We're asking client to give us access. 
Alyssa W.
Ivonne Ackerman Ivonne
Chris Zelig Chris
Shane Q.
I still cannot track performance on the general campaign they asked us to set up on Meta. They either need to add our GTM to their site or give us access to the GTM they have. 
Chris Z. Semaglutide ads on Google are okay via dynamic searches
Chris Z. I will get you guys access
Shane Q.
Hector Mota Hector
Chris Zelig Chris
 Some of the dynamic targeting is picking up searches for "semaglutide" in the Houston market. I don't have an active ad group for this service at that location. Does the client want to advertise for this, or should I exclude these searches in that market? 
Hector M.
I will need to let Chris know so the client can give us access... 
Hector M.
Shane Quast Shane
'we do not have access to the GTM-N5CZP47 on the site. only the GO site one I created for them. 
Shane Q.
Hector Mota Hector
I need access to the GTM for their main website https://www.vitalyc.com/ - They just asked us to set up a campaign to push traffic there and we have no way to track conversions right now. 
What Do You Want to Enhance? Defy aging and increase confidence at Vitalyc Medspa. Our team of licensed clinicians can guide you…
Hector M.
Awesome sauce Shane. I have added that to the problematic sheet for future references. Thank you.
Ivonne A.
yayyy thank u!
Shane Q.
Hector Mota Hector
 Addison conversions up 533% last 14 days! I think it's fixed. 
Hector M.
Please let us know how it goes
Hector M.
that would be awesome!!!
Shane Q.
Hector Mota Hector
 I may have found a resolution. I'm testing it now. 
Hector M.
I am creating a task for us to follow up here... 
Hector M.
Isaac Klausnser Isaac
 this is for the addison location... I am having the same issue as Shane... 
Isaac K.
Shane Quast Shane
- I am not able to replicate it on my end. Would you mind trying in incognito mode so we can rule out cookies, caches or any of the active extensions you have in your browser?
https://www.loom.com/share/c566d804f5f24841844e7aa502a5bfc8?sid=fb22a1f5-60b7-4c19-be2f-1330860600ed
Shane Q.
Isaac Klausnser Isaac
Here's a video for Addison - we are having trouble submitting the forms https://www.loom.com/share/c56b8930453e448f949267c9182fdb94?sid=cdb6fd6c-9b49-4850-ba05-1793f5b51970
Hector M.
Thank you Isaac. 
Shane, please let me know if the issue persist. 
Isaac K.
OK. Thanks. If you still see the same issue. Please make a screenshare video. This client's website is using client's own Hubspot forms. So I may need to send the video to the client to check on his end in their Hubspot account.
Shane Q.
Ok, I'll double check. 
Isaac K.
Are you able to make a quick screenshare video for me?
Isaac K.
Got redirected successfully to this page. https://vmedspatx.com/c/coolsculptingaddison/?submissionGuid=1418be83-b9e4-41b9-a37f-662bea7a0cdb
Thank you for contacting us We have received your enquiry and will respond to you within 24 hours. For urgent inquiries please ca…
Isaac K.
I just tested the popups and embedded form on Coolsculpting page and was able to submit the form successfully.
Shane Q.
Isaac Klausnser Isaac
 It was all of them 
Isaac K.
Shane Quast Shane
 - Which service?
Shane Q.
Hector Mota Hector
Isaac Klausnser Isaac
 Can we check on Addison please? I haven't been able to get the forms to submit and performance fell off dramatically. 
Hector M.
Facebook suxxxx
Hector M.
I cannot check anything on Facebook right now. I have to create a new account since I cannot get into my old one.. 
Shane Q.
Chris Zelig Chris
Hector Mota Hector
 This client's Meta account is disabled. There is a bot that goes in and makes changes immediately after I launch ads which triggers Meta's account alerts. They need to verify their info to get running again. 
Hector M.
yes, everything is fine now.... we are good to go
Shane Q.
👍
Ivonne A.
Has this been resolves
Shane Quast Shane
?
Shane Q.
Hector Mota Hector
 Meta has a payment issue now
Hector M.
whitney.zelig@gmail.com
super team!!!!
Ivonne A.
As Alyssa said, since Vitalyc we make sure all images are compressed. Thanl you Isaac! 
Alyssa W.
 We have implemented protocols that ensure checking for optimizing/resizing/compressing images that are working well. Appreciate you, Isaac, for taking the time to get things up to speed and letting us know the issues causing the slow speeds. 🙌
whitney.zelig@gmail.com
thank you
Isaac Klausnser Isaac
keep note
Ivonne Ackerman Ivonne
Alyssa Workman Alyssa
 
Isaac K.
We need to make sure we resize and compress them before adding them to the pages.
Isaac K.
One things that can be done before hand while building the website is to optimize the images.
Isaac K.
Unfortunately these things cant be done beforehand on a template because of different design on each website.
Isaac K.
I also optimized some of the html that gets output by the elementor.
Isaac K.
It was the script/css and images. I added a delay to the scripts other than what's required for the elements above the fold.
whitney.zelig@gmail.com
Isaac Klausnser Isaac
 what seemed to be slowing it down? So we can prevent it next time?
Hector M.
Well done Isaac... 
Hector M.
Isaac K.
Isaac K.
Isaac K.
Isaac K.
Isaac K.
Updated
Isaac K.
whitney.zelig@gmail.com whitney.zelig@gmail.com
- Sure. Will check and update.
whitney.zelig@gmail.com
Isaac Klausnser Isaac
 it seems like vmedspatx.com is slow- can you look into it?
Hector M.
yes. sometimes. but most of the times you explain things pretty well. 
whitney.zelig@gmail.com
I have become a chris lol
Hector M.
thank you
Hector M.
it's okay Ivonne. I been dealing with trying to decipher what Chris writes, says and what he actually means for years... lol.. 
Whitney does it sometimes.. 
Ivonne A.
Hector Mota Hector
 lol, sorry! Next time ask me. 
Hector M.
Thanks for explaining that to Shane Ivonne. Chris just responded to me "Hold off on vitalyc their ads are still running" and I was trying to decipher what that meant... 
Ivonne A.
Sorry
Shane Quast Shane
we'll need to put a pause on all Meta campaigns. Do not worry about pushing live on the new account until further notice. Our existing ads are still running on the existing account they had. We do not have access to it. They do not have access to it. If you see their page transparency you will see the ads. They are trying to get ahold of meta to get access. 
Vania J.
*know
Vania J.
Ivonne Ackerman Ivonne
 might now
Shane Q.
Facebook account still needs payment method
Shane Q.
Hey guys, I have all the videos for the services on Facebook. But I can't launch the new account until I get the ad copy that they provided. It isn't on the client sheet. Anyone have any idea where this is? 
Shane Q.
fun stuff
Hector M.
we are trying to resolve it
Hector M.
Their account was Hacked
Shane Quast Shane
 
Hector M.
I am not seeing it either... 
Shane Q.
I lost access to this account in Facebook. Any idea what is going on? 
Ivonne A.
Ivonne A.
It will be the new FORT WORTH campaigns:
Ivonne A.
Shane Quast Shane
 can you please prioritize Vitalyc to launch?
Ivonne A.
Shane Quast Shane
 I sent the info over to you in the Google Ads task. We are ready to run ads.
Ivonne A. I’m still working on google ad copy and facebook video for laser facials.
Ivonne A.
Hector Mota Hector
can u please provide lps?
Ivonne A. Yes we’re ready for ads
Shane Q.
Do we have a landing page for that? 
whitney.zelig@gmail.com
Laser Facials i know for sure is okay
Ivonne Ackerman Ivonne
 can you confirm emface 
Shane Q.
So should I push this live? 
Ivonne A.
We are launching laser facials and emface in all locations except Fort Worth. 
Shane Q.
Does this client still want to launch Emface as of yesterday? I forgot to ask on our call and I don't know if they have the machines yet. 
Shane Q.
Thank you!
Hector M.
Southlake -
Active Google ads 
Emssculpt NEO
Botox
Dermal Fillers
Morpheus8
Emface - 9/20 - NEW

Facebook - Southlake 
Emsculpt NEO
Botox

==========
Addison - Google ads 
Emsculpt NEO
Morpheus 8 - New
Emface - 9/20 - NEW
Laser Facials - New

Facebook - Addison
Emsculpt NEO
Botox

==============
Dallas - Google ads
Coolsculpting
Emsculpt NEO
Emface - 9/20 - NEW
Laser facials - New
Morpheus8 - 

Facebook - Dallas
Emsculpt NEO
Botox
Hector M.
I have the following for you. 
Hector M.
Shane Quast Shane
 good morning. 
Shane Q.
Addison
Emsculpt NEO
Morpheus 8

PAUSED: Botox, CS, Dermal Fillers
Dallas
CoolSculpting
Emsculpt NEO
Morpheus8

PAUSED: Botox, Dermal Fillers
Southlake
Botox
Dermal Fillers
Emsculpt NEO
Morpheus 8

PAUSED: CS
Shane Q.
Hector Mota Hector
I want to confirm active campaigns for Google 
Hector M.
😊❤️
whitney.zelig@gmail.com
Than ks so much!
Hector M.
wait... I just spoke to Chris and now they are changing it again..I am waiting to see new email... 
I will let Shane know no matter what happens
Hector M.
I will check with to see if Shane has the right LPs.... 
Hector M.
hey Whitney..
 I thought you knew about that since it was back on Dec 27th I believe. It was on an email you were privy to.
I already took care of that back then... 
whitney.zelig@gmail.com
and Chris is changing domains and landing pages
whitney.zelig@gmail.com
For example, botox on google, dermal filelrs on facebook ( i did not know about this until now) 
whitney.zelig@gmail.com
Hey
Hector Mota Hector
i saw chris updated budgets ( added budgets- and facebook campaigns to the spreadsheet. Can you make sure you communicate this to shane, please