Alright.. I will take note and bring it up during the next meeting if this issue arises.. thanks

Hector

 the client had us undo the consolidated campaign in January. I don't think this service will work very well standalone. 

Shane

for this client's MS | search | emsculpt neo | wyckoff - campaign, I am seeing that the cost per lead high at $238.20. 
I know this is emsculpt. But do you think it could be anything else?

Thanks!

Back on September 13th, 2023 this client had IV Therapy running on Google for both Closter and Wyckoff... 
Since it is consolidated campaign, we are good to go. Budgets do not have to be adjusted. Just the IV therapy taken out  of the list. 
Thank you Chris, Ivonne, Brittany, Alyssa. 

Chris

 In your last meeting, you and Billy discussed pausing Google Ads for IV Therapy(you did this yourself), keeping Emsculpt ads on Google, relaunching Emsculpt on Meta(on Shane's desk), launching the Wellness campaign on Meta(on Shane's desk), the NAD+ text blast(went out), and restarting SEO services(SEO team knows and is one it). 

Brittany

 

Can you please confirm I sent you notes on the last meeting I had with them. Were they just planning on running Emsculpt NEO on google

Brittany I believe they want to keep Iv ads paused

I am trying to keep Hubspot and my notes as accurate as possible... thanks

Thank you Alyssa.

Brittany

 just to be safe, can you please verify with Chris this is what he meant? 
I want to make sure it was this and not anything else. 

I found the task

Brittany

Ivonne

Hector

- it was part of their consolidated campaign on Google. new Consolidated Google campaign - Wyckoff & Closter - Well Nessesity - www.wellnessesity.life - Let Loose NJ -  CZ

Ivonne

 I don't. Chris just told me he paused their IV Therapy ads on Google. Maybe he meant remove. I am having a hard time even finding a Google IV therapy task in their past tasks. I did see a Meta one that was paused  a while ago

Brittany

 do you know if they were part of the consolidated campaign?

Brittany

 
I am not seeing that this client had IV Therapy ads running on Google. Unless you meant that Chris removed them from the consolidated campaigns?

Thank you Brittany... I will let Shane know in a previous task so he can take note and I will have a record of it.. 
I will update Hubspot and my notes now. 

Please be advised that Chris paused Google ads for IV Therapy for this client

Shane

Hector

 

yesssss thank you!

Great news. After communicating with Billy, he contacted the CC bank. I now followed up and made several direct payments, they went through. I got the ads back up and running. 

I just sent him a text message today.. let's see if he responds

Thanks Super H

I called Billy and no one picked up, went to VM>..  I left him a message since they have not responded to my email

I was aware Shane, thanks. It seems that the payment  method on file is being rejected by the bank I am sending the client and CSM an email.. thanks

Hector

 Google payment issue

Moved Chris comment to BC3 task for Shane follow up and record purposes... thank you.

Shane

 - I had to make a quick adjustment to the ad copy for compliance reasons, I know it probably put it back in learning mode and all just wanted to make you aware. Hopefully I did not crash everything :)

Any budget changes, campaign changes, we need to have a task for record keeping purposes. 

 Hey Nicol, 
This is a budget pause - change - for this client. I was referring to having something on the BC3 task so that way, if needed, we can always go back to it easily when asked. 

HI

Hector

 what are you referring to? Also, just know that for now, CSMs are to task to Ivonne who will then task to you & Shane

Please create a task for Shane and me. Anything involving budget changes, campaign pauses, always create a task. Or I can do so. But we need one because I have it on paper as if they already paused this campaign back on on 8/12/23

Nicol

 

will do

Shane

 can you please pause the google emsella campaign. I understood from CZ he had paused it, I guess he hadn't .

Nicol

 on which channel? It is not paused on Google. 

Shane

Hector

 please note that Chris paused Emsella ads this morning. Thank you

I believe

Brittany

is carrying out this project. So pages are not deleted, but duplicated.

Alyssa

 fyi

Nicol

 we don't want to change the slug, because what if it's already ranking? We want to create a duplicate page to use for ads. In this duplicate page there should be no meta data that includes the word "semaglutide". The duplicated page has this slug /wl

👍

Shane

, Billy has agreed to the Whitelist account for Semaglutide ads. He's going to be paying the invoice soon. The slug has not been changed to: https://wellnessesity.life/weight-loss/  I am writing up the task for you now

Semaglutide New Jersey | Wyckoff Closter

Many people in Wyckoff & Closter, NJ, are turning to Semaglutide for effective weight loss results. Learn more about Semaglutide …

Facebook account is now restricted due to SemaG ads

We've been live for less than a month. They just relaunched on 5/15

Shane

can you please provide this client with specifics on targeting (towns) for all campaigns for the Wyckoff location? He is complaining that this month, usually their best all year, is not performing as before. 

Nicol

- Yes. Absolutely.

Isaac

 can you please include me in any communication with this client - nicol@medstarmedia.com 

Thank you

Michael

Isaac

 !

I have just sent an email to the client regarding this.

Calendly's free plan only allows one active calendar.

Hi - It's because of this reason.

Isaac

 I believe you help set this up. Can you please check on this? thank you! 

Looks like the calendar integration for the "Book Online" >>> "Semaglutide Consultation" link in the main nav isn't working. Did we create this?

Hector

 sent you an email :-)

Please tell me what platform you are referring to.. 

Always... you will need to notify me via email... I will then notify Shane via a BC3 task for record keeping.. and I will update the spreadsheet... 

Nicol

 
What ads are you referring to? Facebook? 

Hi

Hector

, just a heads up that we are not running iv therapy ads anymore!  Am I ok to update the MKT excel or is this something you want me to alert you of always?

Closter NEO FB tracking should be fine. I double checked. 

I have yet to see a TV ad about Emsculpt NEO.... most people just do not know about it like Coolsculpting. You have to be intrigued or know about a service for you to pull the trigger and buy it... 

Maybe. That service is not great right now. 

we are changing the lps to their final website this week. maybe that helps?

I am not seeing any conversions for that campaign last 7 days... numbers are not improving... 

emsculpt neo closter

Shane

 is what im most concerned about

What Hector said

Unless Shane has something different to add?

Whitney, 
one I think it is still too soon to tell. 
Two, these are both two of our worst performing campaigns for most clients - Emsella and Emsculpt NEO.... 

Shane

 terrible conversion rate so far- any insight? too soon to tell?