Westport Medispa- www.westportmedispa.com - Judi

Website Design + Development * Digital Marketing Set Up Service *

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Hector M.
Just followed up and found out from Judi that they are aware... trying to fwd visitors to https://themedispa.com/
Westport Medispa is a premier provider in CT. Personalized treatment including Botox, Dermal Fillers, Hydrafacial, & Hair Transpl…
Hector M.
This client's main site = https://www.westportmedispa.com/ - is going 404... 
Isaac K.
Ivonne Ackerman Ivonne
- OK. Thank you.
Ivonne A.
Isaac Klausnser Isaac
 we need to switch to workflows. I'll send you an email to you. 
Elizabeth R.
Thanks
Isaac Klausnser Isaac
 
Isaac K.
Hi
Elizabeth Ruffa Elizabeth
- Just came here to give you an update on this. I finally got a reply back no this from the GHL support team and all they replied back and have said to use the workflows instead of campaigns and triggers which could be causing this. They have depreciated the "campaigns and triggers" in GHL and no longer actively maintain them. Since we have the triggers and campaigns set up in almost of all our 200+ sub-accounts. It would take days to switch them all to workflows so I am  currently in the discussion with the Chris and Vania regarding this. Meanwhile if you see this same issue on any other client secret shop test. Pleas let me know. Thank you for all your help.
Elizabeth R.
Thank you
Isaac Klausnser Isaac
 
Isaac K.
I checked and all looks good in the campaign settings. I will go ahead and create a ticket with the GHL support team regarding this.
Isaac K.
Yes. Based on the campaign settings. You should have received the 2nd text and 3rd automated text as well.
Isaac K.
Thank you for sharing the details.
Isaac K.
Hi
Elizabeth Ruffa Elizabeth
- Sorry for my late response to this. I was on a vacation and just got back in my office yesterday.
Elizabeth R.
Should I be waiting longer? 
Elizabeth R.
Hi
Isaac Klausnser Isaac
 - I typically wait 7 days from the input of the lead to give them enough time to send out the 3 automated texts. This lead was input on 1/25/23 at 3:02pm EST, I did not reply until 2/1/23. Up until 2/1/23 I only received 2 text messages from them. (one on 1/25, and one on 1/27) Vania said the one on 1/27 was not one of the automated texts but a text personally written... 
Isaac K.
All campaigns has a setting "Stop on response" enabled.
Isaac K.
Isaac K.
Isaac K.
Hi
Elizabeth Ruffa Elizabeth
- Thank you for sharing the details. I just checked for it and the campaign got stopped because you replied back to them.
Elizabeth R.
Here you go
Isaac Klausnser Isaac
 
Rose Gambucci
kwr032916@gmail.com
(209) 560-8802
Isaac K.
Hi
Elizabeth Ruffa Elizabeth
- OK. Can you please share the details you used while secret shopping them?
Elizabeth R.
Hi
Isaac Klausnser Isaac
 - working on the secret shop for these guys and I believe they have the 3 automated texts set up however I only received one. Do you know what happened here? Thx
Hector M.
and Botox on Facebook
Hector M.
For this client we are only running - on Google ads - 
search | dermal fillers
search | hair transplant
search | hydrafacial
Hector M.
Good morning Whitney.
You are correct.. 
whitney.zelig@gmail.com
I dont think we are running LHR? 
whitney.zelig@gmail.com
Vania J Vania
 you know anything about this?
Jessica M.
Hi there
whitney.zelig@gmail.com whitney.zelig@gmail.com
and
Vania J Vania
 , happy Friday! Whitney, I had a reminder on my Calendar to let you know you may want to turn this client's LHR's ads off. Thanks! 
Vania J.
whitney.zelig@gmail.com whitney.zelig@gmail.com
 confirmed. theyre off
Hector M.
Hector M.
Ads on FB are off... 
Vania J.
Hector Mota Hector
 
Vania J.
just confirming none of the ad campaigns are on. The client said they said a notification that a Facebook ad was running?
Hector M.
Thank you.. 
Hector M.
I will add a due date to task. 
Hector M.
Africa... cool... 
Shane Q.
ok thanks. 
Vania J.
whitney.zelig@gmail.com whitney.zelig@gmail.com
Hector Mota Hector
Shane Quast Shane
 please note the client does not want to turn ads on until Jan. 4th. The spa will be close they will be in Africa travelling for about 3 weeks.
Shane Q.
🙏
Hector M.
In any event, I have updated them now.. 
Hector M.
Stupid Glitch on GTM settings. I always make you ADMIN - in either the  hello@clickmogul.io or the shane.quast@gmail.com one.. 
Shane Q.
hello@clickmogul.io needs publish access in GTM