Nicol
This account needs to verify some information.
However, it looks like only the client can do it from their account since it is not letting me choose the account from our MCC.

https://adsmanager.facebook.com/adsmanager/manage/accounts?act=657297721382121&nav_source=integrity

Tiffany will need to follow the link and provide them with the documents and answers they need. Facebook should then lift the restrictions.

Always, let Shane know of any changes you make to any client's campaigns. 
Shane, please take note Nicol has turned off their completed campaigns. 

Thank you. 

Hector  the owner had her Facebook account hacked. This one may be beyond repair. 

Shane Hector do we know when this account was hacked? Or how? I need to let the client know and she will likely have questions.

Shane do you recommend we offer running her ads on our own medstar clients in the meantime?

She is going to hold off on running Semaglutide ads for now anyway, so we're only focused on Coolsculpting.

Shane  
Are you sure you are not confusing this client with another one? I do not see anything on my emails about this account being hacked. 
Moreover, I am seeing that Facebook is giving the client the option to verify the account. 
Nicol, please provide her the link to see if she can try to verify the account. 

Hector I am 100% certain unless the client meant to run ads to this post: https://fb.me/bck7xwKsl8rzwF

Okay, that is crazy. Most of these clients click on the phishing emails from Facebook. 
So we need to ask her if she changed her password recently. If not, then she should, just in case. 

Update, waiting on client response for Medstar media ad account use

Nicol  - how much do they want to spend a month. - Talk to me about this

Chris  she has yet to respond on this. I'll follow-up now and cc you

Note that I am following up again today 10/17

hi Shane .

Hector has noted this account is no longer restricted.

Does it still look hacked? Can we try to run additional campaigns?

Admire Aesthetics Ad account ID: 

657297721382121 

Nicol  I don't think there is any way to tell. We believe they are limited to spending $50 / day, but their current budget is only $33 / day.