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Advanced Rejuvenation Center - Liviu B. Saimovici, MD

https://www.advancedrejuvenationcenters.com/ Optimize the existing website with unique CoolSculpting and CoolTone Content Digital Marketing Setup / Digital Marketing Management Starting in Jan 2020 we will start one blog article a month as well
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at Medstar
From the list: Digital Marketing Set Up

✔ social media ad campaigns

Vania J. added this on
Completed by Shane Q.
Assigned to
Shane Quast, Medstar Shane Q.
Notes
From Chris:

- This client is going to have  a social media person  for a few weeks she's going to try to run ads and generate leads.
-Chris asked if you could "keep an eye on it". If she is running ads can you let us know?
-It looks like their FB account was disabled can we get it reactivated?

Comments & Events

Shane Quast, Medstar Shane Quast
They will have to handle the reactivation
Notified 1 person
Chris Zelig, Medstar Chris Zelig
Shane Quast, Medstar Shane Hector Mota, Operations Manager at Medstar Hector  - Doc is superslow, how can we help him. If he gives us his username and password or if we do a screen share. 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Chris Zelig, Medstar Chris
Good morning.
If he gives us his user name and password I can log in and try to fix it from there. It would be easier that way I think. Shane Quast, Medstar Shane , what do you think?
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Shane Quast, Medstar Shane Quast
I agree, that's the only way. Hopefully we doesn't have 2FA set up or else we'll never get into the account though. 
Notified 3 people
Chris Zelig, Medstar Chris Zelig
FB wants me to verify the card but he doesn't recognize the card VISA 4021. However, the card he has on file is different is 7526. I cannot add a card. What is the best way to approach this.

User: nyceyedr@aol.com
Pass: Botox3020$
 

Hector Mota, Operations Manager at Medstar Hector - once Shane Quast, Medstar Shane tells us what we should do we may need to contact support. In order to login we may need to contact the doctor prior via text and find a time he can send us the code when he logs in. 917-535-6191
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Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Chris Zelig, Medstar Chris good morning. 
I am trying to login to the account but it is asking me for a code for the two-step authentication protocol. 
Can you please provide it or does the Doc have it?
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Received phone call from Doctor Saimovici and walked him through getting into the account. I also got into the account but it is asking for a receipt or bill regarding the CC on file. I sent the Doc an email to follow up. 
Notified 3 people
Shane Quast, Medstar Shane Quast
I'm thinking this is what resulted in the suspension. Hector Mota, Operations Manager at Medstar Hector  are you taking lead on this? 
Notified 3 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane good morning.
Yes, I have spoken to the Doctor several times over the phone yesterday. I also tried to explain to him that the charges are legit, the card on file may not be. He said all this started when he hired another person to run his FB ads..

But he does not believe it was that MKT guy that added the card. Instead he blames FB. I tried to explain to him that FB would never do that.. Yet he doesn't believe that. 

I had to go back to April 2021 and put together a list of all his spending so he can check. I sent him all the invoices. I will keep you posted. 
Notified 3 people
Shane Quast, Medstar Shane Quast
Hector Mota, Operations Manager at Medstar Hector  Any update? Would love to close this task
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whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
new AD ACCOUNT

100333999342684

Hector Mota, Operations Manager at Medstar Hector Shane Quast, Medstar Shane under FLORIA


Let's run 1250 on CS  Shane Quast, Medstar Shane  


please confirm when you see this 
Notified 4 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Whitney, I am seeing this under my account, not yours though. 
Floria Rrasi-Mrijaj - 100333999342684
This is $1,250 - Coolsculpting -  on Facebook correct?
I have updated the spreadsheet. 
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Shane Quast, Medstar Shane Quast
Hector Mota, Operations Manager at Medstar Hector  Let me know when confirmed.  
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
Shane Quast, Medstar Shane Whitney has confirmed that it is $1,250 - Coolsculpting -  on Facebook.
Shane, we are also rasing Ultherapy to $1,000 a month. 
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whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
Shane Quast, Medstar Shane making we sure we got this set up? I cannot find this now 
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whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
Hector Mota, Operations Manager at Medstar Hector  can you please add the team to this account? I cannot see it for some reason?
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Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com
Shane already had access. I added you as well.
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Shane Quast, Medstar Shane Quast
I'll get this going. 
Notified 4 people
Shane Quast, Medstar
Shane Quast completed this to-do.