✔ Suspicious activity on Cart
Completed by Hector M.
- Assigned to
-
Isaac K.
- Notes
-
Isaac
I am adding this task in response to an email from Chris and the Doctor.
Please look into the suspicious activity and check the cart history and see what we can find.
It seems the site was attacked by a robot last night.
Your Payment Gateway ID is: 2108736Dear Advanced Rejuvenation Center:Transaction 42477946035 triggered the following Fraud Detection Suite filter(s):Default Hourly Velocity Filter
According to the action(s) you have configured for the filter(s) listed above, this transaction has been held for your review prior to being sent for authorization.You have 5 days to manually review and approve or decline this transaction. To review this transaction, click Fraud Detection Suite in the Merchant Interface main menu. In the Pending Transaction Reports section, click on the number next to Pending Review. If no action is taken in the next 5 days, this transaction will expire.Please contact Customer Support at support@authorize.net or 877-447-3938 with any questions regarding this email.
Thank you for using the Fraud Detection Suite.Authorize.Net
I have also deleted its customer accounts on the website.
Is there a way to put the ROBOT CAPTCHA security measure such as you see on Paypal and other sites?
Good morning. Thank you for confirming.
Let me interject in the email with the client and see if they want to do that. I believe they should because it is very easy for these people to simply change the IP and then try it again.
After conferring with client, you can go ahead and add the Robot CAPTCHA feature.
Thanks.
Chris said he was not too keen on adding this feature as it would lead to less conversions.
Can you please respond to the email what you think is the best recourse as he waiting for your reply. Or let me know here.
Are there other ways to prevent this?
I fwd that info to Chris.
Let me see what he says.
Thanks.
Can you please just put a captcha only on the checkout, not the normal forms.
Thank you.
Thank you.