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secret shop coolsculpting

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Lisa Harp, Medstar Lisa H.

Comments & Events

whitney.zelig@gmail.com, Medstar
Here is a good one to get started on.

We just started these campaigns. Let me know how they do. 
Hector Mota, Operations Manager at Medstar
Looking forward to this one. 
Will add it to my list. 
whitney.zelig@gmail.com, Medstar
Hows this going Hector Mota, Operations Manager at Medstar Hector

Julian Rios III, Medstar Julian and Vania J, Medstar Vania training purposes.
we secret shop our clients
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com very bad. 
Here are the results - 

Secret Shopper Leads Test Report Summary

Spa Response time: Phone call: None.
Spa Response time: Text Message:  None.
Spa Response time: Voice Mail: None.
Spa Response time - Email: Yes - sent at 31 minutes later.
Problems with form/button: None.
Follow up Phone call: None.
Follow up Phone Email: None.
Follow up Phone Text: None.
Overall Summary of lead test: Requires immediate attention & needs some major adjustments.
Insight - The only form of contact the spa took towards this lead was via a confirmation automatic email. There were no phone calls, text messages or any other form of contact done. 
Hector Mota, Operations Manager at Medstar
BTW, wondering if we should SShop one more time just to verify this was not a one time outcome?
Please let me know. 
whitney.zelig@gmail.com, Medstar no
whitney.zelig@gmail.com, Medstar
Lisa Harp, Medstar Lisa called them and secret shopped them.

Lisa Harp, Medstar Lisa can you add this to your report?

good work team. 
whitney.zelig@gmail.com, Medstar
whitney.zelig@gmail.com completed this to-do.