Azul Medpsa - www.azul-medspa.com - 🔴 SEO client 🔴 - IA

We are going to make minor adjustments to their existing wordpress site, then setup a CoolSculpting campaign and manage it monthly

create new graphics for CoolSculpting / drop canva link here

Assigned to
Kellie Zelig, Graphic Designer at Medstar Kellie Z.
Notes
Kellie Zelig, Graphic Designer at Medstar Kellie  
We need a coolsculpting service page graphic, and mobile version please. 

https://azul-medspa.com/
https://azul-medspa.com/coolsculpting/

Match existing color scheme on site. 

Can we add the badge for their 2019 award to image? You will see it on top left corner of CS page. Also, they have a badge for CoolSculpting Certified Practice, also on page.

When done tag Kristabel please. 

Comments & Events

Vania J, Medstar
Isaac Klausnser, Medstar Isaac  I believe you may have to assist with uploading these new graphics to the CS page we are building because of the issues with the client's company doing their web development. Thanks! 
Vania J, Medstar
Kellie Zelig, Graphic Designer at Medstar Kellie  these look great. Especially love the mobile graphic!
Kellie Zelig, Graphic Designer at Medstar
Vania J, Medstar Vania  thank you so much girl!
Isaac Klausnser, Medstar
Vania J, Medstar Vania  - I couldn't find any place to upload new pictures on their website portal. I have asked their developer to provide us with the sftp access last week. Still waiting for his reply.
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  ok I'll email them now
Hector Mota, Operations Manager at Medstar
Kristabel, Medstar Kristabel
Where exactly are you trying to sign in on?
I logged in without any problems.

Hector Mota, Operations Manager at Medstar
Kristabel, Medstar Kristabel are you using a VPN?
Some clients or hosting servers have certain IPs from VPNs blocked. 
If you are using one, try changing it. If not, then try doing it with a VPN. 
Let me know what you come up with. 
Kristabel, Medstar
Hector Mota, Operations Manager at Medstar Hector  - No I'm not. Will try. 
Hector Mota, Operations Manager at Medstar Awesome!🥇
Vania J, Medstar
Kristabel, Medstar Kristabel  Isaac had some issues as well. Let me know if it continues and I'll email client again
Hector Mota, Operations Manager at Medstar
Not sure why you guys are having problems.
My guess is this hosting company is blocking out of the US ips.
I just logged in again without an issue. Made a video.
Kristabel, Medstar Kristabel and Isaac Klausnser, Medstar Isaac
try using a VPN with US IPs to see if that works for you. 

Vania J, Medstar thank you!
Isaac Klausnser, Medstar
Vania J, Medstar Vania   Hector Mota, Operations Manager at Medstar Hector - I'm able to log in fine on my end since the beginning. I just couldn't find any place to update the CSS or upload new images in their portal.
Vania J, Medstar ok got it
Vania J, Medstar
Kristabel, Medstar Kristabel  were you able to get in?
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac
If that is the case then that means Kristabel, Medstar Kristabel will not be able to make any changes either correct?
If so, then what do you need from me and Vania to get for you from the client?
Isaac Klausnser, Medstar Yes correct
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector  - If you can. Please get on a call with him to find out how to upload the new images/files through the portal as he said he would prefer that. 

I already requested him to provide us with the SFTP access but he denied it.

I also don't think we would be able to connect the forms on their system with any third party service like a lead sheet or highlevel. I asked him to confirm this but didn't get any response from him on this.
Vania J, Medstar
Isaac Klausnser, Medstar Isaac Hector Mota, Operations Manager at Medstar Hector  okI will get on a call with him Monday and push this along. And have him do a screen recording
Isaac Klausnser, Medstar 👍
Hector Mota, Operations Manager at Medstar
Vania J, Medstar Vania , Isaac, 
Thank you. 
Not sure what happened to these people since it seemed like they would not mind providing us access at the beginning. 
These type of clients are the worst since they want us to do miracles for them but they do not trust us with basic access. 
Vania, I am not sure I understand the sense of them running ads on Google and FB if we cannot even set up a leadsheet for them. 
Keep us posted on your Monday meeting. 
Vania J, Medstar 👌
whitney.zelig@gmail.com, Medstar
whitney.zelig@gmail.com completed this to-do.