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Azul Medpsa - www.azul-medspa.com - 🔴 SEO client 🔴 - IA

We are going to make minor adjustments to their existing wordpress site, then setup a CoolSculpting campaign and manage it monthly
Chris Zelig, MedstarIsaac Klausnser, MedstarHector Mota, Operations Manager at MedstarJonnamae Jumawan, MedstarShane Quast, MedstarCharmae Arcayan, MedstarVania J, MedstarKamie Allen, Content ManagerSelena Vujatov, MedstarAlyssa Workman, MedstarIvonne Ackerman, MedstarElizabeth RuffaBrittany Redding, Digital Marketing Manager at MedstarJenna Maschino, Senior Support Specialist at MedstarMichael, SEO +2 others
From the list: Website Development

✔ Website is Down! -

Hector M. added this on
Completed by Hector M.
Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac
Here is another client whose website -https://azulmedandlaser.com/
 
is down. This one is due to a connection timeout issue. 
Can you please check on your end to see if this is something we can do?

Thank you. 

Comments & Events

Isaac Klausnser, Medstar Isaac Klausnser
Hector Mota, Operations Manager at Medstar Hector - It seems to be working now. For the future in case it goes down again. We don't seem to have access to this website's backend.
Notified 1 person
Ivonne Ackerman, Medstar Ivonne Ackerman
Isaac Klausnser, Medstar Isaac Hector Mota, Operations Manager at Medstar Hector this is not the right website for the client. Isaac Klausnser, Medstar Isaac I believe in another email I let you know that we don't need this anymore. Their website which we are hosting is: https://azul-medspa.com/.

Thank you!
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
That makes sense then, thanks for letting us know. 
So if we do not need this one https://azulmedandlaser.com/ anymore can I remove it from Uptimerobot?
It is now on our server anymore. If the site is going to be down, then we need to tell the client about it. Otherwise, they will still be paying for the domain, etc. 
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Ivonne Ackerman, Medstar Ivonne - Got it. Thank you.
Notified 2 people
Ivonne Ackerman, Medstar Ivonne Ackerman
Isaac Klausnser, Medstar Isaac I thought we had not renewed this domain? Hector Mota, Operations Manager at Medstar Hector  can you please send me a list of websites you have on Uptimerobot to make sure it's accurate and doesn't have sites we no longer need?
Notified 2 people
Isaac Klausnser, Medstar Isaac Klausnser
Ivonne Ackerman, Medstar Ivonne - Yes. I just checked and it expired 8 days ago.
Ivonne Ackerman, Medstar ok great. thanks
Notified 2 people
Ivonne Ackerman, Medstar Ivonne Ackerman
Hector Mota, Operations Manager at Medstar Hector  thanks! Can you please add to the protocol of when a client leaves, for them to be removed from uptime robot? Can you please go through the list and remove the inactive clients? 
Notified 2 people
Hector Mota, Operations Manager at Medstar Hector Mota, Operations Manager
I have already added that to our protocol Ivonne. The list is pretty updated. I am removing the clients from all my lists once they are no longer active. 
Ivonne Ackerman, Medstar Awesome
Ivonne Ackerman, Medstar Thanks!
Notified 2 people
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.