whitney.zelig@gmail.com added this on
Completed by Hector M.
Assigned to
Hector M.
Notes
put on whisper message
Comments & Events
Hector Mota,Operations Manager
***Whispering ** Okay!! :)
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Hector Mota,Operations Manager
Callrail account for client created.
Added team members users as well as Doctor Lantin - Individual Client login - User = Dr. Teresa Lantin Email - mdbaby@aol.com Password - Email sent to client to create it.
Created tracking numbers. Place in Whisper mode. Added Java Script code to GTM. Created Callrail tag in GTM. Set to live. Added task for Isaac to add GTM code to site. Will wait to confirm.
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Hector Mota,Operations Manager
whitney.zelig@gmail.com
We have a problem. The GTM I set up was for https://gastroenterologyofwestchesterllc.com and I put this client's callrail on Whisper mode. However, this GTM was added to Bodymorphmd.com site. So we either need to create a different GTM for Gastro, or new one Bodymorph. Or use the same for both. As it stands now, there is no number swap at Gastro site since no GTM or javascript code is there (It's on the Bodymorphmd.com site) Please let me know what we are going to do? thanks.
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whitney.zelig@gmail.com
new one for body morph
Ignore gastro website marketing- unless they pay us :)
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Hector Mota,Operations Manager
Thanks for the update Whitney. I will go ahead and make the proper adjustments. Once I have fixed the issue, I will post them here.
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Hector Mota,Operations Manager
whitney.zelig@gmail.com
I just remembered. Do I still keep this in WHISPER MODE once I switch it over to Bodymorphmd.com site?
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Hector Mota,Operations Manager
Changed Tracking numbers to the one on Bodymorphmd.com site. Added javascript code, callrail code tag in GTM updated, set to live. Tested Javascript, installed correctly. Verified number is changing from (914) 391 1274 to new one on https://bodymorphmd.com site =
Tested phone numbers, calls are being tracked on Callrail. However, I tried calling from several phones and the calls seem to drop or no one picks up on the other end.
It's her personal cell phone number, try again if she doesnt answer reach out to her. Her name is teresa lantin
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whitney.zelig@gmail.com
GOOD catch btw
Hector
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Hector Mota,Operations Manager
Ohh, so is that how they want it, her personal phone number there? She likely thinks that we are telemarketers. Let me try again and see if she picks up. Perhaps I can send her a text message?
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whitney.zelig@gmail.com
I'll call her and send her a text
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Hector Mota,Operations Manager
Even better... Please remember that this is in WHISPER MODE still. And that perhaps it is not a good idea to have leads going to a personal phone. One dropped or missed call equals a blown lead.
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whitney.zelig@gmail.com
I agree. I didn't hear the "this call is being recorded"
she answered for me though
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Hector Mota,Operations Manager
Yes, that's because the box is checked off. Unless she wants to change that, the message will not come up.
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whitney.zelig@gmail.com
Legally we have to play that message
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whitney.zelig@gmail.com
what was the # you called her from so I can ask her if she got that call?
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Hector Mota,Operations Manager
"Legally we have to play that message" Then I should turn it on then no? The numbers I called her from are visible on the screenshot above Whitney.
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whitney.zelig@gmail.com
Sometimes I look but I do not "see" I am a zelig after all. Hah thanks
Hector
Yes please turn on "this call has been recorded for quality blah blah"
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Hector Mota,Operations Manager
It happens so no worries. I have went ahead and changed it. Callers will now hear " This call will be recorded for quality assurance." message.
Okay!! :)
Added team members users as well as Doctor Lantin -
Individual Client login - User = Dr. Teresa Lantin
Email - mdbaby@aol.com
Password - Email sent to client to create it.
Created tracking numbers.
Place in Whisper mode.
Added Java Script code to GTM.
Created Callrail tag in GTM. Set to live.
Added task for Isaac to add GTM code to site. Will wait to confirm.
We have a problem.
The GTM I set up was for https://gastroenterologyofwestchesterllc.com
and I put this client's callrail on Whisper mode.
However, this GTM was added to Bodymorphmd.com site.
So we either need to create a different GTM for Gastro, or new one Bodymorph. Or use the same for both.
As it stands now, there is no number swap at Gastro site since no GTM or javascript code is there (It's on the Bodymorphmd.com site)
Please let me know what we are going to do?
thanks.
Ignore gastro website marketing- unless they pay us :)
I will go ahead and make the proper adjustments. Once I have fixed the issue, I will post them here.
Do I still keep this in WHISPER MODE once I switch it over to Bodymorphmd.com site?
Added javascript code, callrail code tag in GTM updated, set to live.
Tested Javascript, installed correctly.
Verified number is changing from (914) 391 1274 to new one on
https://bodymorphmd.com site =
However, I tried calling from several phones and the calls seem to drop or no one picks up on the other end.
She likely thinks that we are telemarketers.
Let me try again and see if she picks up.
Perhaps I can send her a text message?
Please remember that this is in WHISPER MODE still.
And that perhaps it is not a good idea to have leads going to a personal phone. One dropped or missed call equals a blown lead.
she answered for me though
Then I should turn it on then no?
The numbers I called her from are visible on the screenshot above Whitney.
I am a zelig after all. Hah thanks
Yes please turn on "this call has been recorded for quality blah blah"
I have went ahead and changed it. Callers will now hear " This call will be recorded for quality assurance." message.