BODY MORPH MD - www.bodymorphmd.com - 🔴 SEO client 🔴 - NR

Gastroenterology - BodyMorph MD - https://bodymorphmd.com https://gastroenterologyofwestchesterllc.com

Set up call rail for client or access existing call account

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.
Notes
put on whisper message

Comments & Events

Hector Mota, Operations Manager at Medstar
***Whispering **
Okay!! :)
Hector Mota, Operations Manager at Medstar
Callrail account for client created.

Added team members users as well as Doctor Lantin -
Individual Client login - User = Dr. Teresa Lantin
Email - mdbaby@aol.com
Password - Email sent to client to create it.

Created tracking numbers.
Place in Whisper mode. 
Added Java Script code to GTM.
Created Callrail tag in GTM. Set to live. 
Added task for Isaac to add GTM code to site. Will wait to confirm. 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
We have a problem. 
The GTM I set up was for https://gastroenterologyofwestchesterllc.com
and I put this client's callrail on Whisper mode. 
However, this GTM was added to Bodymorphmd.com site. 
So we either need to create a different GTM for Gastro, or new one Bodymorph. Or use the same for both. 
As it stands now, there is no number swap at Gastro site since no GTM or javascript code is there (It's on the Bodymorphmd.com site)
Please let me know what we are going to do?
thanks. 
whitney.zelig@gmail.com, Medstar
new one for body morph

Ignore gastro website marketing- unless they pay us :)
Hector Mota, Operations Manager at Medstar
Thanks for the update Whitney. 
I will go ahead and make the proper adjustments. Once I have fixed the issue, I will post them here. 
Hector Mota, Operations Manager at Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com I just remembered. 
Do I still keep this in WHISPER MODE once I switch it over to Bodymorphmd.com site?
Hector Mota, Operations Manager at Medstar
Changed Tracking numbers to the one on Bodymorphmd.com site.
Added javascript code, callrail code tag in GTM updated, set to live.
Tested Javascript, installed correctly.
Verified number is changing from (914) 391 1274 to new one on
https://bodymorphmd.com site =
Tested phone numbers, calls are being tracked on Callrail.
However, I tried calling from several phones and the calls seem to drop or no one picks up on the other end.
whitney.zelig@gmail.com, Medstar
It's her personal cell phone number, try again if she doesnt answer reach out to her. Her name is teresa lantin
whitney.zelig@gmail.com, Medstar
GOOD catch btw Hector Mota, Operations Manager at Medstar Hector  
Hector Mota, Operations Manager at Medstar
Ohh, so is that how they want it, her personal phone number there? 
She likely thinks that we are telemarketers. 
Let me try again and see if she picks up. 
Perhaps I can send her a text message? 
whitney.zelig@gmail.com, Medstar
I'll call her and send her a text
Hector Mota, Operations Manager at Medstar
Even better... 
Please remember that this is in WHISPER MODE still. 
And that perhaps it is not a good idea to have leads going to a personal phone. One dropped or missed call equals a blown lead. 
whitney.zelig@gmail.com, Medstar
I agree. I didn't hear the "this call is being recorded"

she answered for me though
Hector Mota, Operations Manager at Medstar
Yes, that's because the box is checked off. Unless she wants to change that, the message will not come up. 
whitney.zelig@gmail.com, Medstar
Legally we have to play that message
whitney.zelig@gmail.com, Medstar
what was the # you called her from so I can ask her if she got that call?
Hector Mota, Operations Manager at Medstar
"Legally we have to play that message"
Then I should turn it on then no?
The numbers I called her from are visible on the screenshot above Whitney. 
whitney.zelig@gmail.com, Medstar
Sometimes I look but I do not "see"
I am a zelig after all. Hah thanks Hector Mota, Operations Manager at Medstar Hector  
Yes please turn on "this call has been recorded for quality blah blah"
Hector Mota, Operations Manager at Medstar
It happens so no worries. 
I have went ahead and changed it. Callers will now hear " This call will be recorded for quality assurance." message. 
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.