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Digital Marketing Set Up Service * Website Design + Development * Digital Marketing Monthly Management Service * Service Page Content

Front Desk Training

Assigned to
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica M. Vania J, Medstar Vania J.
Notes
 Schedule a Secret Shop 3 weeks from Front Desk Training Date.

Comments & Events

Alyssa Workman, Medstar
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica  , were you able to get hold of Dr. Alexander's wife for Front Desk Training? Or anyone at all? I am going based on the notes in CAG spreadsheet. 
Vania J, Medstar
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica  do you have an update? ^^
Jessica Marino, Digital Marketing Coordinator at Medstar
Vania J, Medstar Vania  nada ):  I even called and left a voicemail. Let me try again with it tomorrow morning and email you.
Alyssa Workman, Medstar
Jessica Marino, Digital Marketing Coordinator at Medstar Jessica any update still?
Jessica Marino, Digital Marketing Coordinator at Medstar
Alyssa Workman, Medstar Alyssa yeah actually! So they replied and said that they have a whole staff turnover coming in mid-May, because they use interns. So if we train now, we're going to lose everyone we trained apparently? Not sure how to proceed, need to talk to  Vania J, Medstar Vania  about it on our meeting today
Jenna Maschino, Senior Support Specialist  at Medstar
Vania J, Medstar Vania Jessica Marino, Digital Marketing Coordinator at Medstar Jessica Alyssa Workman, Medstar Alyssa  

Hi Ladies! Dr. Alexander just texted us in Chris' GHL sub-account: 

"We have an entirely new internship crew of 4 coming in end of May so no reason to do training before then. Any way we can still launch the website this week? We can put podium on the site which we utilize all the time or you can show us briefly how to use your texting system. Just don't want to wait until June to get the website up because May should be a pretty big month I would imagine. Thanks!"

Thoughts on a response? Or, feel free to pop in to Chris' account to text Doc back. Thanks!
Jessica Marino, Digital Marketing Coordinator at Medstar
Oh gosh. I would say that they should get trained with whoever they got right now, then. We can just retrain later. Vania J, Medstar Vania  lmk if you agree and I will go text them back. Boy oh boy aha!!
Jenna Maschino, Senior Support Specialist  at Medstar
Vania J, Medstar Vania Jessica Marino, Digital Marketing Coordinator at Medstar Jessica  

Dr. Alexander just replied to your text: 

"I will ask my podium rep and my local marketing team. Maybe Tracie and I can do a quick training tomorrow evening."
Vania J, Medstar
Jenna Maschino, Senior Support Specialist  at Medstar Jenna Vania's got an Onboarding and a Front Desk training tomorrow afternoon so that's probably not gonna work. Let me touch base with her and see what she can do sometime soon. -- Jessica
Jenna Maschino, Senior Support Specialist  at Medstar Right on, thx! 😀
Jenna Maschino, Senior Support Specialist  at Medstar
Hi Vania J, Medstar Vania & Jessica Marino, Digital Marketing Coordinator at Medstar Jessica , we just received a text from Dr. Alexander 30m ago: 

"Working on getting the Podium added today. They just need the login to the new website so they can add the Podium link. Please just text me the login information as soon as you can and hopefully we can get that done today. Thanks."

Please feel free to pop onto Chris' GHL sub-account and reply back, or drop a response here that I can text back to him. Thanks ladies! Happy Monday! :)
Jenna Maschino, Senior Support Specialist  at Medstar Done, see below
Jenna Maschino, Senior Support Specialist  at Medstar
Hey Vania J, Medstar Vania & Jessica Marino, Digital Marketing Coordinator at Medstar Jessica , I just connected with Hector to get the login info for Dr. Alexander (to get his Podium connected). We are all set there, see screenshot below. Please let me know if you have any questions. Thank you!
Jessica Marino, Digital Marketing Coordinator at Medstar thank you!!
Alyssa Workman, Medstar
Alyssa Workman completed this to-do.