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Add New Team Member to Site

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Isaac Klausnser, Medstar Isaac K.
Notes
Isaac Klausnser, Medstar Isaac
This client has added a new team member to their site. It is a plastic surgeon so we will need to also add some other pages back to the site as well. I am waiting on Chris to provide some input so hang tight.

From Laura:
Plastic surgeon Dr. Andrea Martin who will start on Monday.  We need to do all the things to make her a smashing success.

We will need to add back all the body procedures to the website.  I am awaiting her before and after pictures.
We will need a press release.
We will need an intro eblast.
We will need a text blast.
We will need video.
We need to add her to the website.
We need to update our listing on all platforms.
I am working with a video guy to get those filmed and back to you.  I have attached her bio below and CV.

Dr. Martin is a Board-Certified Plastic Surgeon who truly loves enhancing her patients’ self-image and confidence with personalized, natural results.


Her goal is to establish a strong relationship with each patient, listening to their concerns and creating a detailed, customized treatment plan to optimize each patient’s outcome. Dr. Martin is committed to helping you discover the best surgical option to achieve the results you are looking for. Originally from Kansas City, Missouri, Dr. Martin completed medical school and Plastic and Reconstructive Surgery residency at University of Missouri, where she was awarded Outstanding Student in Plastic Surgery.  While in one of the most competitive integrated residency programs, Dr. Martin participated in multiple research projects, including the development and implementation of an enhanced recovery after surgery protocol for breast surgery patients, improving their pain while minimizing use of narcotics, providing patients with the best post-surgical care. 


 Dr. Martin’s interests outside of plastic surgery include her pets, cooking, home improvement projects, traveling, and cheering on the Kansas City Chiefs.


I will let you know once I have more details. 
Thanks. 

Comments & Events

Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - OK. Let me know. Thank you.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Melissa replied and said the following:

Hector, 

Regarding the body treatments section, they were initially “hidden” in the navigation because I knew the removal would only be a temporary. I was looking at the website yesterday thinking I could get that back up fairly quickly and am not locating the “hidden" the navigation elements for the body section. I am assuming that they may have been removed during an update to the navigation bar. I am going to look back in my development files to see how they were displayed prior to Dr. Hill leaving. The pages were never removed. They still reside on the site and simply will need to be republished and linked to the navigation again. Hopefully this makes sense. Have the team start there.


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Isaac, 
Can we restore that section she is referring to for now until I get further input from Chris?
Hector Mota, Operations Manager at Medstar
She replied again Isaac, and said 

 Understood. Please do not “revert” as Isaac and I have worked together a couple times to get that nav bar functioning as it is today.  


I’m attaching a copy of the nav bar just prior to me removing the body section from the site a few months ago. It appears that the only pages that we removed from the navigation were Brachioplasty, Liposuction, and Tummy Tuck. All of these pages are still active on the website and just need to be reconnected. Should be a quick thing to address for the nav. Currently the only Body Treatment on the live navigation is Mommy Makeover.
Jenna Maschino, Senior Support Specialist  at Medstar
Hey Team, Laura sent this pic for the new Doc's bio:
Hector Mota, Operations Manager at Medstar thank you!👍
Jenna Maschino, Senior Support Specialist  at Medstar 👍
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector Jenna Maschino, Senior Support Specialist  at Medstar Jenna - Thank you.

I am already seeing all these services added in the nav.


Can we please ask Melissa to explain more?

Also where do we need to add her pic and the her bio on the website?
Jenna Maschino, Senior Support Specialist  at Medstar
Isaac Klausnser, Medstar Isaac Hector Mota, Operations Manager at Medstar Hector - Hi Guys, it looks like Melissa has made the updates. I don't believe we need to take any action here, but I will confirm. I'm not super familiar with who (Melissa or us) needs to take action for them, when requests to update their website come in. I thought it would be us, but now I am aware that Melissa has the access/ability to make updates like this. I will connect with Chris about cases like this, when there are two marketing companies working with a single client.

Sorry for the confusion!

Below are Melissa's messages to the Concierge team and us on 4/10/23:
--
Hello Concierge Team!!

1.) I have Dr. Martin on the website. Her page is https://www.conciergemedspa.com/dr-andrea-martin-plastic-surgeon-chicago/
2.) I have added back the body procedures to the website. Those that I removed from the navigation were Brachioplasty, Liposuction or Tummy Tuck pages. All of these pages are now active and linked through both the Mega and Mobile menus.
3.) There are headshots and images developed consistent with the website to use in social and promotions. Dr. Martin is having a photo shoot later this month and these will need to be updated once that happens.
4.) The email blast will push out on April 18th with the promotions for the month as a secondary note.

THE ASSETS CAN BE DOWNLOADED HERE. Please use these images for promotion and the launch. Please let me know if anyone needs additional graphics or creative.

Blessings,
Melissa Wilkinson

--
Hey Chris,

I had the opportunity to chat with Laura this afternoon. They will be taking new photos with Dr. Martin on April 21st. We have a head shot. I’m going to see what magic I can make with the provided image. I’ve already got the three body pages back on the website. I’m working on Dr. Martin’s page right now. I will kick it back to your team for SEO and copy finesse.

Stay tuned, I’ll be in touch.

Melissa
Isaac Klausnser, Medstar
Jenna Maschino, Senior Support Specialist  at Medstar Jenna - OK. Thank you for letting us know.
Jenna Maschino, Senior Support Specialist  at Medstar 👍
Hector Mota, Operations Manager at Medstar
Good morning Jenna, Isaac. 
Jenna, thanks for following up. I am seeing that Melissa has taken care of most of the work so we are good to go for now. 
If we need anything further done, she will let me know. 
Have a great weekend everyone.
Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.