whitney.zelig@gmail.com  
Can you please find out if this client has Callrail already?
If so, please let me know so that I can add them to list. If not, then I will create an account for them. 
Thanks

Any updates on this Whitney? 
I believe you mentioned in another thread that you have not been able to get in touch with him. 

Yeah i highly doubt they have a call rail account, they cant even get their business credit card yet

they don't even have a real website- i think it's go daddy right now. Once they get their CC ill be able to start rolling on a lot of things. btw have u heard of ghosterly? its an ad blocker extention ( i usually disable it- unless i want to know what tags, extentions they have on their site then ill enable it)

whitney.zelig@gmail.com  
This gets a REMINDER bump for when you get back so that we can find out whether or not to create an account for them. 

Yes create account please 

Callrail account has been created.
Created and added tracking numbers.
Added Java Script to GMB, created tag.
Added individual client account user =
Individual Client login - User = Dr. Lance Howard
Email - Lancehowardmd@gmail.com
Password - Email sent to client to create it.
Updated all spreadsheets.
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But....
Unable to verify number on website is changing. * Not seeing number changing.
Unable to verify calls being tracked.
Isaac  
I added Java code to GTM but that is not working. 
Can you please add the Java snippet to the site to see if that would work?

<script type="text/javascript" src="//cdn.callrail.com/companies/910036277/00b8fcc3e7409b3ae572/12/swap.js"></script>

Hector - ADDED

Thanks Isaac. 
Normally, once I add the GTM tag and code it website number changes and fires off automatically. But even after doing that and you adding code, I am still not seeing the number change. 
I have opened up a ticket with Callrail to see what they can find out for me. 
Will keep you posted. 
Thanks. 

Isaac
I am still NOT Seeing the number change on this client's website.
I spoke to support and they wrote " I took a look at https://coolaesthetics.com/, and inspected the page. It looks like the GTM may have installed the script on your site twice, which may be causing a conflict. I reccomend removing one of the occurrences, so that the script only appears once, and then manually test the site to see if it swaps then."
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I just removed the callrail tag on the GTM and it is still not swapping. 
Can you remove it on your end so I can then install it on GTM and try again? That way, I can follow up with support. 
Thanks,.

Hector  - REMOVED Callrail JS code from the website.

I just checked the page source on my end but couldn't find multiple instances of GTM code in there. Was able to see only GTM AND GA code in there.

Thanks Isaac. 
Let me create Callrail GTM tag again and see what happens. 
Will follow up with you once I do so. 

I have just added new Callrail tag to GTM and published it.
Numbers are now swapping correctly.
Calls are being tracked properly.

image.png 35.6 KB • Download

Thank you Isaac.