Already done - 

Website - https://www.cormedspa.com/coolsculpting-denville/
Confirm - https://www.cormedspa.com/c/coolsculpting/
Date: 2/06/20
Time: 2:35 PM (EST)
Name - Johnny Russell
Email - Jwp_99_01@mail.com
Phone - 201-419-5198

Message - Hey, wife and I have been gaining some fat on the stomach area. She also wants her arms and chin perhaps. How much is the cost?
I am looking to do a package for us both. Thanks. 
--

Give me an update when you get a chance on this please

Spa Response time: Phone call: None.
Spa Response time: Text Message:  Yes - 1 hour, 2 minutes later by Kelly.
Spa Response time: Voice Mail: None.
Spa Response time - Email: None.
Problems with form/button: None.
Follow up Phone call: None.
Follow up Phone Email: None.
Follow up Phone Text: None so far.
Overall Summary of lead test: Requires attention & needs some adjustments.
Insight - While the spa's staff was quick to respond with a text message, that was the gist of their outreach to the lead. There were no direct phone calls ever placed to the lead. In addition, no email confirmation or welcoming emails were ever sent. Nor was there any form of follow ups.

Chris  
Would you like me to send report to client or are you going to bring it to their attention?

great work send it to me and I will forward to client.

Thanks. 
I will prepare the report and email it to you when ready. 

Thanks Chris  
Here's the report. I am also sending it to you via email so that you may fwd it to the client. 
Will remind you in a day or two to make sure you did not forget. 

COR MedSpa - Secret Shopper Leads & Calls Report.docx 20 KB • Download

Awesome. Did we try calling them
Back to get pictched? 

Actually since Lisa is handling the secret shopper tasks, I did not call them. Not sure if you want to ask her to do so. 

Report updated and sent to Whitney to FWD to client.