Dello Russo Laser Vision - dellorusso.com

Dello Russo - CallRail Monthly Audit - July

Assigned to
Hector Mota, Operations Manager at Medstar Hector M.

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Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.
Hector Mota, Operations Manager at Medstar
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Hector Mota, Operations Manager at Medstar
Chris Zelig, Medstar Chris whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com

This is the Dello Russo Laser Vision CallRail audit report for the month of July.
There are 2 calls were agents almost got into arguments with callers. In both instances they spoke over callers and one almost lost his temper.
See calls #3 and #7.

On the positive side, Dello Russo had 48 appointments set for this month which is pretty high. The majority for Lasik eye surgery.

Hector Mota, Operations Manager at Medstar
Hector Mota completed this to-do.