This is the Dello Russo Laser Vision CallRail audit report for the month of July. There are 2 calls were agents almost got into arguments with callers. In both instances they spoke over callers and one almost lost his temper. See calls #3 and #7.
On the positive side, Dello Russo had 48 appointments set for this month which is pretty high. The majority for Lasik eye surgery.
This is the Dello Russo Laser Vision CallRail audit report for the month of July.
There are 2 calls were agents almost got into arguments with callers. In both instances they spoke over callers and one almost lost his temper.
See calls #3 and #7.
On the positive side, Dello Russo had 48 appointments set for this month which is pretty high. The majority for Lasik eye surgery.