whitney.zelig@gmail.com added this on
Completed by Hector M.
Assigned to
Melissa N.
Comments & Events
Hector Mota,Operations Manager
whitney.zelig@gmail.com
Are you really ready to have Melissa do both of these without us having a meeting about it? We have yet to go over the Secret shopper forms I create each time for each client. How I add the info and how I add it to the other Secret Shopper & Test Calls sheet. How I come up with bogus names, emails, phone numbers, etch. More importantly, the use of tags on each audit, what to look for, bypass and tag.
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whitney.zelig@gmail.com
Okay so go over it with her when you get a chance
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Hector Mota,Operations Manager
I am going to make a video for her tomorrow. We just keep getting new clients daily it seems so that throws me behind. But I think the format I have been using is great. Not because I do it that way, but because it has proven to be efficient. And clients have a harder time trying to downplay or deny the results.
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whitney.zelig@gmail.com
Melissa
and
Hector
we need a call report ASAP
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Melissa Neil
whitney.zelig@gmail.com
I am on it!
thx
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Melissa Neil
Audit is done, I just need help linking the phone call examples onto the audit template.
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whitney.zelig@gmail.com
Copy and paste the link URL?
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Hector Mota,Operations Manager
Melissa
I made a quick video for you here showing you how to add the links from a callrail call to the template. Please let me know if you have any more questions.
Thank you
Hector
! Last question, did you just make fake emails? or do you have some I can use? Also fake phone numbers?
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Melissa Neil
got it figured out thanks!
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Hector Mota,Operations Manager
Okay, great. You should create several different email accounts. Some Gmail, others such as Yahoo, Mail.com and Outlook. You can use apps for creating fake phone numbers and also Google.
Are you really ready to have Melissa do both of these without us having a meeting about it?
We have yet to go over the Secret shopper forms I create each time for each client. How I add the info and how I add it to the other Secret Shopper & Test Calls sheet. How I come up with bogus names, emails, phone numbers, etch.
More importantly, the use of tags on each audit, what to look for, bypass and tag.
But I think the format I have been using is great. Not because I do it that way, but because it has proven to be efficient. And clients have a harder time trying to downplay or deny the results.
we need a call report ASAP
Please let me know if you have any more questions.
You should create several different email accounts. Some Gmail, others such as Yahoo, Mail.com and Outlook.
You can use apps for creating fake phone numbers and also Google.