✔ Website is down!
Completed by Hector M.
- Assigned to
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Isaac K.
- Notes
-
Isaac
I am seeing an error on this client's website - https://doceremedspa.com/
It says Connection timeout error. But it's been like that for more than 11 hours now.
Can you please check out what is going on?
Thanks.
Error code: SSL_ERROR_INTERNAL_ERROR_ALERT
I'm not able to access their domain registrar to update. The credentials that we have in the spreadsheet are not correct.
We need to get in touch with the client regarding this.
I sent them an email letting them know that the site was down and you were looking into it.
Let me send them a follow up with your findings.
Once they respond, I will let you know.
thanks.
I just got Delegate access to Docere from Whitney.
It is under Allison.
But I went ahead and purchased the SSL certificate for 1 year.
It is now working fine.
thanks.