Dr Alice Cheng - South Shore Smiles - NR

https://www.southshoresmiles.com/ - This is for a client who already has a website we can use that we just need to optimize.

Audit / Changes to new design website

Assigned to
Brittany Redding, Digital Marketing Manager at Medstar Brittany R. Ivonne Ackerman, Medstar Ivonne A. Michelle, Web Dev Auditor Michelle Zaib, Website Designer Zaib
Notes
Ivonne Ackerman, Medstar Ivonne Brittany Redding, Digital Marketing Manager at Medstar Brittany

Nolie Nolie   can you please take care of these edits by end of day today?


From client:
1. Dr. Alice Cheng is wrong somewhere... didn't say where
2. These photos need to be resized on the Dental Implants page see below

3.  The https://www.southshoresmiles.com/office-tour/ page and the https://www.southshoresmiles.com/first-visit/ page-- use new photos, not old. 

4. Footer: fix phone number to show ( parenthesis ) around first three numbers or, a dash after first three number. make the address two lines where indicated


From Nicol
1. Root Canal page desktop version GF header is cut off

2. Site map:
Clicking on About Us directs to Dr. Cheng's personal bio
Clicking on Services or Memberships and Rewards doesn't go to a new page. 
For consistency, can About Us go nowhere like Services and Memberships and Rewards, with a new site link for Dr. Cheng?
Or can Services and Memberships and Rewards direct to the first page in their respective drop downs?

Comments & Events

Ivonne Ackerman, Medstar
Brittany Redding, Digital Marketing Manager at Medstar Brittany  can you please make the edits you can make yourself?
Ivonne Ackerman, Medstar
Elizabeth Ruffa Elizabeth  can you please check this site and make sure Dr. Alice Cheng's name is spelled correctly throughout? She mentioned that it wasn't somewhere
Elizabeth Ruffa 👍
Elizabeth Ruffa completed
Brittany Redding, Digital Marketing Manager at Medstar
Ivonne Ackerman, Medstar Ivonne Nicol Razon, Medstar Nicol Zaib, Website Designer Zaib I took care of the phone number and address on the footer and updated the navigation menu by adding adding a drop down "Meet Dr. Cheng" and making Rewards and Memberships clickable, which goes to the Become a Member page. 
Nicol Razon, Medstar 👍
Brittany Redding, Digital Marketing Manager at Medstar
Hi Alyssa Workman, Medstar Alyssa Dr. Cheng found some minor issues with her site, and then Nicol found a few as well. Can you have your audit team do another round of auditing? 
Nicol Razon, Medstar
Brittany Redding, Digital Marketing Manager at Medstar Brittany Alyssa Workman, Medstar Alyssa another note direct from the client:

"photos in the night guard section are of Invisalign aligners"

And below, a list from an email.
Ivonne Ackerman, Medstar Ivonne is any of the below out of scope for what you originally outlined during the initial sale?
FWDing you email.

List for Website Revisions:

> You are not included in the Meet Our Team page (You do have your own page, but we think you should be listed there as well. I'll tell her we added her to the menu and that adding her to the team page is redundant. She can chose one. 
> One of your pictures has your name reversed (mirror image) I don't know what to say here

> Review page is connected to a different practice. I can't find where this is. I checked the google link above testimonials,  yelp buttonon footer, and the Become a Member link are all good.

> Some before and after pictures show the label 'PicCollage'. Can we crop it out?

> Some photos are not uniform and centered (before and after)

> Scheduling page - remove Sat and update Tue 9-6 (also update on general hours)

> Page for Crown and Bridge has no before and afters. Also, there is a blurb about Sealants on this page. Does it belong there?

> Page for Fillings shows before and after for Crowns - Can we put before and afters of intraoral fillings? From Amal to composite perhaps?

> Page for Root Canal has an incomplete header on the contact form

> NPP (Notice of Privacy Practices-HIPAA) Needs to be on the website (file attached). Add to 'About' page?

Nicol Razon, Medstar
Brittany Redding, Digital Marketing Manager at Medstar Brittany Ivonne Ackerman, Medstar Ivonne  the doc wants to be added to the team page
Ivonne Ackerman, Medstar noted
Alyssa Workman, Medstar
Brittany Redding, Digital Marketing Manager at Medstar Brittany  you assigned this to me but I see it's being handled. Let me know if I need to do anything here. Thanks
Nicol Razon, Medstar
Hi Brittany Redding, Digital Marketing Manager at Medstar Brittany Ivonne Ackerman, Medstar Ivonne I am adding more changes for Nolie below because I have 5 new emails from Dr. Cheng this morning. I am letting her know that past a certain point, we cannot allow more free changes. That any changes that come in after Monday 20th, 11/20/24 will be taken care of at a fee of $200/hour for web development. 
Nicol Razon, Medstar
Nolie Nolie Hi! Please note the following additional changes requested by the client. Thank you!

#1 -  Replace the quote on the home page that currenlty says "A radiand and health..." to "Please replace my quote with: “Let us help you feel and look your best” - Dr. Cheng

#2 - Hide the entire Membership and Rewards tab from the main menu and, make it unsearchable for Google, please

#3 - Hide the "MEET DR. CHENG" page from the main menu under ABOUT and make that page unsearchable. 

#4 - On the MEET OUR TEAM page, update Dr. Cheng's biography to the following. Please be sure that the formatting is good and looks great on both desktop and mobile versions:

A New York native, Dr. Cheng received her dental degree at Stony Brook University School of Dental Medicine in New York. She stayed on to complete a general practice residency and subsequently moved to Boston with her husband. While practicing dentistry, she has been constantly taking continuing education courses and attending conferences nationwide, allowing her to remain at the forefront of dentistry.

Dr. Cheng understands that each individual is different and has unique concerns. With this in mind, she serves each patient with integrity, respect, and kindness. Dr. Cheng strives to build health-enhancing relationships with everyone she meets. She has a strong personal commitment to her work and to her patients.

Dr. Cheng is an active member of the American Dental Association, the Academy of General Dentistry, the Massachusetts Dental Society, and of the American Academy of Facial Esthetics. She also maintains a position as a clinical associate professor at Tufts School of Dental Medicine. Always in pursuit of furthering her knowledge to provide excellent care, Dr. Cheng is also a member of the Greater Boston region’s chapter of the Seattle Study Club. 

Dr. Cheng has advanced training in treating patients with Botox both cosmetically and therapeutically for migraines and orofacial pain.

After numerous hours of continuing education and a rigorous examination, Dr. Cheng has earned fellowship status with the Academy of General Dentistry! She became a fellow in July 2016 at the Hynes Convention Center in Boston. 

When she is not practicing dentistry, Dr. Cheng enjoys traveling, cooking, snowboarding, and spending time with her family and friends.

Call us at 781-848-0292 to schedule your appointment with Dr. Cheng today.

#5. Add a menu link to the top bar PAY BILL in between BOOK APPOINTMENT and CONTACT
Have the PAY BILL link go to: https://pay.balancecollect.com/m/alicechengddspc

6. this design element - can it be removed altogether? this one is from https://www.southshoresmiles.com/crowns-and-bridges/
Nolie Done, Nicol
Nolie Except #6
Nicol Razon, Medstar
Nolie Nolie here is the HIPPA  PDF that I don't think uploaded correctly above.
 
From client, "
NPP (Notice of Privacy Practices-HIPAA) Needs to be on the website (file attached). 

Can you create an individual link under the ABOUT menu at the bottom called HIPAA NPP and have it link to this pdf please?

Nolie Done, Nicol
Brittany Redding, Digital Marketing Manager at Medstar
Nolie Nolie  Let me know if you have any questions relating to the most recent edits Nicol dropped above
Nolie
Hi Brittany Redding, Digital Marketing Manager at Medstar Brittany regarding the task #6, should I only remove the image below because they are all in one image. Thank you!
Brittany Redding, Digital Marketing Manager at Medstar
Nolie Nolie  The image you circled. Can you put it behind the image of the man or are you saying they are connected?
Alyssa Workman, Medstar
Brittany Redding, Digital Marketing Manager at Medstar Brittany they are connected, All pages look to be set up like this, we should adjust on all because they are covering faces on every page. I will talk to the audit team about this since it is something that should have been caught.

Selena Vujatov, Medstar Selena can you please help with these bottom gravity form images on every page? The blue square is covering faces and should be removed. Don't worry about placing behind, unless the time it takes is the same. We already went over-board for this project. Thanks!
Ivonne Ackerman, Medstar
Alyssa Workman, Medstar Alyssa  Selena created this, we should just delete that square from all gravity forms.
Ivonne Ackerman, Medstar
Nolie Nolie  please delete them from all of the images. 
Alyssa Workman, Medstar
Ivonne Ackerman, Medstar Ivonne he won't be able to since selena combined the images into one media file on her end. Updating my comment to tag Selena.
Ivonne Ackerman, Medstar got it
Selena Vujatov, Medstar
Alyssa Workman, Medstar Alyssa Yes, I have created a few images with that blue square (for homepage and one treatment page (Porcelain Veneers page), but since then I haven't worked on this website). 
Here's that image template in Canva (page 13): https://www.canva.com/design/DAFsXzs_AEE/4h7s8qFuz35gaokSsag6PQ/edit

I can try to find all the images used on gravity forms and recreate them in this Canva project. But keep in mind that this will take more time. It will be so much faster if you can find out who created these images and in which Canva project. 
Ivonne Ackerman, Medstar I'm asking
Ivonne Ackerman, Medstar Zaib
Ivonne Ackerman, Medstar Thanks Selena!
Zaib, Website Designer
Hi Ivonne Ackerman, Medstar Ivonne  
We use Photoshop for these images.
Alyssa Workman, Medstar
  Zaib, Website Designer Zaib   do you still have these images stored in Photoshop to edit and re-upload? 
Zaib, Website Designer
Alyssa Workman, Medstar Alyssa
These images are not stored in Photoshop, but we can edit them similar to Ivonne Ackerman, Medstar Ivonne    mentioned above, and then add them to the site.
Alyssa Workman, Medstar
Ok please do Zaib, Website Designer Zaib , thank you!
Zaib, Website Designer Got it
Alyssa Workman, Medstar
Zaib, Website Designer Zaib yes, looks great. Please proceed. thank you!
Zaib, Website Designer Got it
Zaib, Website Designer
Alyssa Workman, Medstar Alyssa  
Please check the above task is done.
https://www.southshoresmiles.com/
Ivonne Ackerman, Medstar thank u!
Alyssa Workman, Medstar Thank you!
Brittany Redding, Digital Marketing Manager at Medstar
Michelle, Web Dev Auditor Michelle  Can you please go through this task thread and check to see if there are any outstanding edits? 
Michelle, Web Dev Auditor
Hi Nicol Razon, Medstar Nicol  

Good day! Here's my update for today:

Checking for outstanding edits

List of page checked:
Home
Meet our Team
Botox
Crowns and Bridges

Thank you! :)
Michelle, Web Dev Auditor
Hi Nicol Razon, Medstar Nicol :)

Here's my update for today:

Checking for outstanding edits
list checked:
  • home instructions
  • first visit
  • patient registration
  • advanced technology
  • financial policy
  • Hipaa npp
  • Dental Implants

Thank you! :)
Michelle, Web Dev Auditor
Hi Nicol Razon, Medstar Nicol  

Here's my update for today:

Checking for outstanding edits
list checked:

Dental Fillings
Removable Partial Dentures
Invisalign/Clear
Braces
Occlusal Guards /Night Guards
Porcelain Veneers
Root Canal Therapy
Teeth Cleaning
Teeth Whitening
Tooth Extractions

Thank you! :)
Nicol Razon, Medstar Thank you!
Michelle, Web Dev Auditor
Hi Nicol Razon, Medstar Nicol  

Here's my update for today:

Checking for outstanding edits
list checked:

Book Appointment
Pay Bill
Contact

Done Checking. There are no outstanding edits. 

Thank you! :)
Nicol Razon, Medstar
Thank you Michelle, Web Dev Auditor Michelle  I will close this task.
Nicol Razon, Medstar
Nicol Razon completed this to-do.