these ads are running already- have we set them up to the forms? Vania Isaac  ? we need to get them on a training asap 

whitney.zelig@gmail.com no. I wasn't aware. I can reach out now to schedule something.

Isaac can you please set this acct up with the additional new triggers. I'll let you know after I speak with the client and create follow up messaging templates. Thanks!

whitney.zelig@gmail.com Isaac I don't see popups created? But gravity forms seem linked to leadsheet at least.

Just general dentistry and invisalign it looks like? I don't have the url's but I'll go look in google ads. 

Leadsheet: https://docs.google.com/spreadsheets/d/1DynTbUJqLs5_VAHXfCSQ84F3Fo5Q8E_ZY7RlkhGFZuI/edit?usp=sharing

Vania - DONE. Below are their user account credentials.

Login URL: https://app.medstarmedia.com
Username: info@southshoressmiles.com


Password: YoureCool2021#$

Jonnamae - Can you please help us setting popups for this website?

Isaac  
Thanks. I will update the spreadsheet. 
I will assign the pop ups to Kristabel. Jonnamae is extremely busy with the remaining Q3 reports.
Thanks. 

Hi Isaac , I replied to you on this thread. thanks
Re: Setup subdomain through our hosting (landing page or microsite only) - Dr Alice Cheng - South Shore Smiles

info@southshoressmiles.com
Isaac please be advised that the email above is not working. I have sent the client an email to find out what is going on.  

image.png 31.9 KB • Download

Isaac  
Someone wrote the address wrong on the form and added an extra "S"
The correct spelling is info@southshoresmiles.com
can you please update?
Jonnamae and Vania  please take note in case you also need to update. 

I thought that looked weird! But at least I know now why she hasn't written back.

Hector - UPDATED

Vania Have you trained the client on HL? Alyssa and I are doing a mini CAG
Thanks for the update!

Linda  she's rescheduled a few times but she has had all the logins and cheatsheets. We are scheduled again for Thurs at 10am pt

*EVERYONE* please note no additional auto texts set up for this client. BY DR.CHENG's REQUEST! Please check with client before setting up any additional steps in their campaigns. thanksss

whaaaaa? not even the first one Vania  ?

Isaac can you fix the typo in this outgoing auto message for inbound calls. Where does this template live by the way? Should say... South Shore Smiles...
there's an "s" missing

Screen Shot 2022-01-20 at 10.26.35 AM.png 73 KB • Download

Hector Isaac
also the correct spelling of the email for notifications and login should be
info@southshoresmiles.com

not

info@southshoressmiles.com

She wants us to make sure this is corrected everywhere.

Gerlie please scan website to make sure the email is listed as info@southshoresmiles.com

and South Shore Smiles

Note* created new login for client with their requests. It is now
southshoresmiles44@gmail.com
Integrity50!

Vania Jenny.... Thank you for letting us know about that.
However, I tasked that out a few days ago when I found the error. I believe Isaac corrected it. I am not seeing any undeliverable emails come into Hi@Medstarpatients inbox so that must of have been fixed.
In any event, I will keep my eyes open just in case.
Don't forget to SMILE!!!

smile-smile-for-me.gif 3.74 MB • Download

Vania - 

FIXED

It's under settings

Screenshot 2022-01-21 at 4.17.22 PM.png 29.5 KB • Download

Isaac  ok so since it was a custom value, where was it pulling the misspelled name from. Just trying to understand the source so I can fix it on the spot when this comes up again. 

Hector  the email used to create the login was spelled wrong and she saw it somewhere else during our meeting but fixed now

Vania - From the business name field in the settings.