go through two pairs of eyes on spell check lol

also they say they are getting wrong numbers Isaac Vania people are calling the office and looking for another dentist provider

Sydney  can you audit these calls on high level? something is off 

we also are going to secret shop can you tell Elizabeth Ivonne  

Vania can we send two of the texts before we automate and then also 1. Invisalign email 2. general dentistry email to the client for approval? 

I see not templates-just the first auto. Plus conversations with no templates

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Sydney yes we know that part. Whitney wants you to listen to the calls in the "conversations" tab and verify if they are calling for another practise or not. Push play on the call in the message box.

Vania whitney.zelig@gmail.com understood, sorry
- someone called and said it was the wrong number, and they were looking for their dentist. (4/13) 
-Another one looking for TM Dentistry (4/12)
-One person hung up after they said this was south shore smiles. (4/9)

Sydney  was it TMB or for sure TM Dentistry? can you sleuth around and see if TM Dentistry is a place in their area? What were the area codes on the callers looking for someone else, in comparison to south shores area?

Vania  area code (401) and he said TM Dentistry and the area code on 4/13 was (617) also looking for "Their Dentist" 

whitney.zelig@gmail.com - I'm not seeing either the text or email templates in this GHL sub-account.

Vania  can we write some?

whitney.zelig@gmail.com Isaac  the templates are back in there. Feel free to proceed.

oh wait Isaac I have to send to client for approval

whitney.zelig@gmail.com - OK

Vania  can you send to client for approval by chance? As well as short emails? 

I emailed her to ask.

Isaac you can make live. Sydney  is adding two more emails (to go out at the same time as the 2nd and 3rd attempt texts). But I spoke to the dr. and we are good to go. Thanks!

Vania - ADDED

Isaac Vania  emails added

Sydney - ADDED. Thanks.