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pause build out for Emsculpt NEO on GOOGLE

Assigned to
Hector Mota, Operations Manager at Medstar Hector M. Shane Quast, Medstar Shane Q.
Notes
she is just going to go with FB for now

Comments & Events

Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane  
Good morning. 
I am still seeing the Emsculpt NEO ads still on as of today. 
Luckily there seems to be no activity or spending. 
But please be advised and pause them when you get a chance. 
Thank you. 
Shane Quast, Medstar
Several issues here. First their Facebook account got disabled for some reason. 

Also had access issue with the client sheet which I resolved just now. 
whitney.zelig@gmail.com, Medstar
Ok Hector Mota, Operations Manager at Medstar Hector please consult with Chris Zelig, Medstar Chris  about this ASAP. Let's get their FB back up. 
Hector Mota, Operations Manager at Medstar
Shane Quast, Medstar Shane so what is going with all of these campaigns that are not getting any impressions, clicks?
There are several of them where this is happening. 
Whitney, I have aleady notified Chris about this. 
There is no getting their FB account back up. Once it is disabled only those with ADMIN access may try to appeal it. 
whitney.zelig@gmail.com, Medstar
Oh boy Hector Mota, Operations Manager at Medstar Hector  can we have Chris call Julia Edelman tomorrow morning? This is time-sensitive, as emsculpt will only pay for 90 days advertising and it's already started.  
Hector Mota, Operations Manager at Medstar
Good morning Whitney, 
Chris and I have a meeting later today and I will bring it up to see how we resolve it. 
Shane Quast, Medstar
Re: Facebook - I've already appealed. Will provide updates. 
Shane Quast, Medstar
I don't understand the question about impressions. Both live campaigns have impressions. 
Shane Quast, Medstar
I launched Emsculpt NEO on Google, are they now wanting to go back to just Emsculpt? 
Hector Mota, Operations Manager at Medstar
Shane, disregard the impressions comment. It was for another client.
On the Emsculpt NEO ads, I believe they did not want them running on Google. I will ask Chris to verify.
Unless Vania J, Medstar Vania  has some insider info about this?
Vania?
Vania J, Medstar
Dr. Edelman is also working on a video for the Emsculpt Neo FB ads btw
Hector Mota, Operations Manager at Medstar
Vania, good morning. 
Did you mention to them that their FB ads account is presently disabled?
Shane Quast, Medstar
Shane Quast completed this to-do.
Vania J, Medstar
Hector Mota, Operations Manager at Medstar Hector ummm no. Is it? What happened to it? I dont know specifically what Whitney may have discussed with them but I don't think they know
Hector Mota, Operations Manager at Medstar
Yes it is disabled VJ... YIKES!  
Shane Quast, Medstar Shane said he was working on it.
Shane, was it our fault that their FB was disabled?
We should be sure that it was not before you contact her Vania. 
Vania J, Medstar
yup someone let me know if its our fault before I contact them because that becomes a Chris issue then. 
Hector Mota, Operations Manager at Medstar
Vania J, Medstar Vania
Good morning, good news.
It appears Shane's appeal has gone through and they have enabled the account again. No need to contact them since it seems it was our fault.
In any case, Shane Quast, Medstar Shane I am seeing an ad rejected for 
Ad Can't Run: Website URL Doesn't Comply
BTW, nice work getting it enabled back again. 
Vania J, Medstar 👏👏👏
Shane Quast, Medstar
Was resolved this morning. I will get back to setting up Emsculpt NEO now. 
Vania J, Medstar whooohoo
Vania J, Medstar 🙌