Hi Hector this is the issue I messaged you about on WhatsApp..
I looked in their callrail account and I see "answered calls" but I also noticed for the last 30 days a large percentage of the calls are less than a minute. And it is routing to the correct number too. 

When I called this number 508-217-9625 no one answered or returned my voicemails. I made 3 calls and left 2 voicemails.

When I called this number I found on their GMB 877-577-5476 someone answered right away.

When I looked in the number pool I saw that the number hasn't been active for 5 months. And there is also this account alert. It's their personal call rail acct though so it shouldn't have been affected back when we removed our call rail numbers.

Vania - have they been billed for the last 5 months? Lets turn it off. Cancel the account. Have Isaac make sure the 800 number shows up on all pages. We can accomplish this by removing the JavaScript code from the website or GtM Isaac Hector  - fyi  

This should be the number that shows

877-577-5476 

Chris - I just checked and the CallRail script is already paused in the GTM tag. The tracking number in the menu was hardcoded. I have now updated it with the above number.

All the other places already have the above original number hardcoded.

Good morning team,
Either me or Shane may have paused the GTM tag to help with conversion tracking.   
So this client has two callrail accounts. One for Studio Eros and one for Advanced body sculpting.
Chris, their CC was declined so their service is about to be terminated.
They have been getting charged for the last 10 months.
I initiated the closing account request. It is pending closure  now.  

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