I'm working on this and getting what feels like nowhere. I'll keep you updated. 

I was just thinking about this. What can I tell the guy Paul at Allergan so he can help us?

Man, I have been all over the phone with Google and getting the run around like crazy. The best course of action I could figure out to take is to delete the *BOTOX* ads and resubmit for approval as the email suggested. Now there are actually more warnings than their was before. 

As best I can tell, no one at Google Ads support actually receives any information from the Google Legal team. My guess is that the client actually needs to follow up with the Google Legal team, which I really can't do for them. 

The client also launched an Express campaign in the account yesterday with Botox ads. It is serving like crazy, but definitely not doing what the client thinks as the smart/ express campaigns never do. Any idea on what action we should take here? 

I reached out to guy at allergan. I have seen clients with other accounts who are able to run Botox. Some clients really want to run it so we gotta figure this out. Due to our volume is their someone higher up at Google we can deal with. 

I found this service

https://www.brandverity.com/adwords-trademark-infringement-demo?&utm_source=google&utm_medium=cpc&utm_campaign=ppc-tm-brand-protection&utm_content=protect-tm-adwords&utm_term=%2Bgoogle%20%2Btrademark&hsa_cam=674765653&hsa_grp=34266409197&hsa_net=adwords&hsa_tgt=kwd-400465071304&hsa_ad=329744189271&hsa_mt=b&hsa_ver=3&hsa_kw=%2Bgoogle%20%2Btrademark&hsa_acc=8288246021&hsa_src=g&gclid=Cj0KCQjwuNbsBRC-ARIsAAzITudW6WI6MqI0mzlASzBAyCWztNZCOEa9nfqBrPeHnKtLg0A4Uk2Tl3QaAnwCEALw_wcB

This is a different service. 

My hunch is this is a budget-related issue and not a trademark issue any more. As a test, I'm going to blow up the budget for just today and see what it does. I'll keep you posted. 

Ok. 

I have some updates here. Let's make a note to discuss on our next call. 

K 

Pause Botox campaign, their person resigned.