Harmony in Health - www.harmonyinhealth.net

This is for a client who already has a website we can use that we just need to optimize.

Set up High Level ( if requested or needed) & send this infographic

Assigned to
Isaac Klausnser, Medstar Isaac K.
Notes

Comments & Events

Vania J, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  request to set this up for the client. But just wanted to check that it is the usual Mon-Sat 8am-8pm settings and only linked to the Emsculpt Neo and Medically Supervised Weight Loss page? I saw the lead sheet is done so I'm assuming that means ads are ready and about to be turned on.
whitney.zelig@gmail.com, Medstar
i have no idea about harmony and health Vania J, Medstar Vania  
Hector Mota, Operations Manager at Medstar
Ads for this client are already on Vania J, Medstar Vania and whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  
Vania J, Medstar
ok...weell Isaac Klausnser, Medstar Isaac  send the log in info over then when its set up. Thanks!
Isaac Klausnser, Medstar
Hi Vania J, Medstar Vania - All has been setup.

Below are the credentials.

Login URL: https://app.medstarmedia.com/
Username: info@harmonyinhealth.net
Password: 4Is!e3gNj$#*

Quick Note - I'm not seeing the new pages being in the menu.
whitney.zelig@gmail.com, Medstar
Isaac Klausnser, Medstar Isaac  are you able to update those pages on the menu ( and put the old ones in draft) please? 
whitney.zelig@gmail.com, Medstar
Vania J, Medstar Vania  can you send the client the login to high-level ? Not sure who the contact is
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com

you able to update those pages on the menu ( and put the old ones in draft) 

DONE
whitney.zelig@gmail.com, Medstar thank you!
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - Updated
Vania J, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  Amber and Jessica. I will reach out to them too to set up a training.
Hector Mota, Operations Manager at Medstar
Isaac Klausnser, Medstar Isaac  
Can we make sure the lead forms and popups are connected to their highlevel account?
Thanks,. 
Isaac Klausnser, Medstar
Hector Mota, Operations Manager at Medstar Hector - Yes, I confirm all GFs and Popups on the website are connected to their highlevel.
Hector Mota, Operations Manager at Medstar
Awesome. 
Thank you for confirming Isaac. 
whitney.zelig@gmail.com, Medstar
let's keep this paused until i train them Isaac Klausnser, Medstar Isaac  
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - done
whitney.zelig@gmail.com, Medstar
Isaac Klausnser, Medstar Isaac  can you add 2nd attempt 3rd attempt to pipeline? 
whitney.zelig@gmail.com, Medstar
Isaac Klausnser, Medstar Isaac also please notify
info@harmonyinhealth.net

when someone texts back 
whitney.zelig@gmail.com, Medstar
hey Isaac Klausnser, Medstar Isaac can you stop the notifications to 
info@harmonyinhealth.net

they don't like it 
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - Are you referring to Highlevel notifications or the forms on the website notifications?
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com  

can you add 2nd attempt 3rd attempt to pipeline? 

Added
whitney.zelig@gmail.com, Medstar
I'm referring to the highlevel notifications when someone texts back Isaac Klausnser, Medstar Isaac  
Isaac Klausnser, Medstar
whitney.zelig@gmail.com, Medstar whitney.zelig@gmail.com - OK. Thank you for confirming.

can you stop the notifications to info@harmonyinhealth.net

DONE
Vania J, Medstar
Hi Isaac Klausnser, Medstar Isaac  it looks like the leads arent going into opportunities? Can you check on that?
Isaac Klausnser, Medstar
Vania J, Medstar Vania - It's because the campaign is still in draft mode.
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  per WZ can you make it live?
Vania J, Medstar
weird because they're getting texts AND responding
Isaac Klausnser, Medstar
Vania J, Medstar Vania - DONE

Those are not from the automated core campaign.
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  where are they from?
Isaac Klausnser, Medstar
Vania J, Medstar Vania

Seems like their staff sent them manually.  
The most recent was sent on 25th March.
If you check the first message in the conversation it's different for most of the leads.
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  ok! Thanks. I appreciate you explainiing that
Vania J, Medstar
'hi Isaac Klausnser, Medstar Isaac  I noticed today that when a text goes out it isn't turning into a customer tile in the opportunities pipeline?
Vania J, Medstar
Isaac Klausnser, Medstar Isaac  ok thanks. She was sharing her screen so maybe she just needed to refresh the page. 
Vania J, Medstar
Vania J completed this to-do.